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Work Background
Carolinas Home Real Estate, LLCOwner & Broker-in-Charge
Mar. 2025Charlotte, NC
Albrick, LLCBroker in Charge
May. 2023 - Mar. 2025Charlotte, NC
Measure America LLCMeasurer
Oct. 2021 - Jun. 2023Charlotte, NC
5 Points RealtyReal Estate Broker
Jul. 2021 - May. 2023Charlotte, North Carolina, United States
Stephen Cooley Real Estate Group at Keller WilliamsReal Estate Broker
Jul. 2019 - Jul. 2021Fort Mill, South Carolina
DW Realty TeamReal Estate Broker
Jan. 2019 - Jun. 2019Matthews, NC
Food LionManager
May. 2017 - Jun. 2019Charlotte, North Carolina
Health Care and Rehabiliation Services of Southeastern VermontJOBS Case Manager
Oct. 2015 - May. 2017
Health Care and Rehabilitation Services of Southeastern VermontBehavioral Interventionist
Aug. 2014 - Oct. 2015Springfield, Vermont
Wal-Mart Stores, Inc.Assistant Store Manager
Dec. 2011 - Nov. 2013Chelmsford, MA• Overall management responsibility for operation of retail grocery store during absence of Store Manager, including store performance, control of cash, inventory and security, customer services, and management of staff.
• Managed up to sixty employees in a fast-paced $80 - $100 million store.
• Drove sales through effective cross-promotions and seasonal merchandising.
• Assisted in hiring, training, developing, evaluating performance and terminating employees.
• Participated in the grand opening of a brand new Wal-Mart Super Center.
• Led seasonality, departmental layouts and merchandising of multiple store areas.
• Consistently met demanding deadlines through proper people management.
RBS CitizensTeller
Aug. 2011 - Dec. 2011Claremont, NH• Process all daily cash and check transactions in a commercial bank.
• Record and maintain accurate details of each transaction.
• Provide excellent customer service in a high traffic and high energy bank.
• Improved customer satisfaction by solving issues on customer accounts.
• Deliver new accounts to the bank, through product sales and new customer referrals.
• Develop and enhance the bank’s profile in the community, and build relationships with customers and members of the local community.
Health Care and Rehabilitation Services of Southeastern VermontCommunity Outreach Specialist
Jun. 2007 - Aug. 2011Springfield, Vermont• Provided support services, crisis intervention, and community integration for children in the Summer Integration Program.
• Interacted with consumers, families and other team members to improve communication.
• Organized and managed consumer records and log notes.
• Led group activities emphasizing the importance of less fortunate children.
Shaw's SupermarketsCustomer Service Representative
Aug. 2004 - Jul. 2008Springfield, Vermont• Supervised and directed more than fifteen people at any given time in a $20 million dollar store.
• Served as a customer service role model by effectively handling complex or difficult situations involving others.
• Handled guest complaints and refunds while finding appropriate resolutions for their problems.
• Managed audits on tills multiple times daily, while responsibly handling large amounts of cash at any given time.
• Managed issues relating to store maintenance, cleanliness/sanitation, and safety.
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