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Work Background
Prime Dental Partners Revenue Cycle Administrator
Oct. 2022 - Jan. 2025United States• Promoted from Practice Manager to Revenue Cycle Manager for 3 clinics utilizing 3 different PMS
• Increased collections by 20% by optimizing claims processing and provider credentialing.
• Reduced denied claims by 15% by analyzing insurance trends and improving coding accuracy.
• Led audits that recovered $60K+ in unpaid patient balances, improving revenue integrity.
• Trained and coached 8+ hygiene and administrative teams in treatment planning, compliance, and billing best practices.
Flower Mound Dental: Dr. William E. Wyatt, Jr.Practice Manager
Mar. 2020 - Sep. 2022• Successfully revitalized a failing practice during the height of the pandemic in 2020, bringing it up to compliance standards.
• Recruited to Flower Mound Dental: after working for William E Wyatt previously from 2004-2007.
Wells FargoBusiness Associate
Jul. 2015 - Oct. 2018Kenai Peninsula, Alaska• Managed $2M+ in business banking portfolios, improving client retention and engagement • Received Customer Service award in 2017 for crisis management
Women's Center of the Penisula Practice Manager
Aug. 2011 - Jul. 2015Soldtona, AK• Transitioned from dental to medical management, increasing practice revenue within the first year.
• Implemented new scheduling and patient engagement strategies, reducing drop-off rates by 28%.
• Improved collections by 15% by restructuring financial processes and implementing electronic claims.
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