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Work Background
Atwea GollegeTraining Services Manager
Jul. 2024 - Jan. 2025AustraliaLed the RTO through a high-intensity post-restructure stabilisation period following the removal of all senior management and key technical roles, ensuring business continuity and operational delivery.
Re-established “business as usual” systems, workflows and team rhythms while aligning with broader organisational redesign implemented by the CEO.
Rebuilt staff trust, morale and professional confidence through empathetic leadership, calm communication and clear direction during a period of uncertainty and change fatigue.
Developed and implemented practical transition strategies to manage capability gaps, reassign responsibilities and maintain training service delivery standards.
Leveraged established networks and relationships with State Government and local organisations to maintain confidence, protect partnerships and support continuity of funded and community-linked programs.
Provided consistent stakeholder engagement and communication to ensure transparency, alignment and stability across internal teams and external partners.
The Leadership and Lifestyle StudioFounder
Jan. 2024AustraliaLaunched Leadership & Lifestyle Studio as a new business in the personal development space, developing a clear brand identity, messaging and market positioning.
Upskilled rapidly in social media and digital marketing, building capability in platform strategy, content planning and audience engagement.
Established and grew multi-platform presence across a range of channels, expanding reach across diverse audience demographics.
Transferred corporate skills in strategy, communication, stakeholder engagement and execution to successfully pivot into a new industry.
Built marketing systems and consistent brand presence that strengthened visibility, trust and engagement over time.
Demonstrated adaptability and continuous learning through self-directed skill development and iterative improvement of brand and campaign performance.
Balanced creativity with commercial discipline, applying structured planning and performance review to optimise reach and growth.
Arrow Collaborative Services - Local Government Training InstituteRTO Manager
May. 2021 - Aug. 2023AustraliaLed the RTO through a critical restructure designed to prevent financial failure following COVID-related disruption, stabilising operations and restoring performance.
Introduced new RTO software and implemented streamlined systems and workflows to improve efficiency, oversight, and service delivery quality.
Rebuilt client numbers and strengthened engagement strategies, supporting sustainable revenue recovery and business growth.
Dramatically improved compliance frameworks, documentation and internal quality systems — increasing audit readiness and governance maturity.
Strengthened training operations and reporting capability to ensure eligibility and competitiveness for significant government funding contracts.
Leveraged extensive prior experience across RTO management, compliance, stakeholder engagement and business development to deliver measurable improvement across quality and commercial outcomes.
TAFE NSWR/ Director Commercial Business
Jul. 1996 - May. 2018Australia, SydneyBuilt a 22-year career with TAFE NSW, advancing from part-time teaching into specialist and leadership roles including Senior Training Consultant (Commercial Business Development), Employment Services Project Manager / Senior Training Consultant (institute-wide program leadership), WELL Consultant, Accreditation & Business Improvement Officer, Relieving Manager, Business Development Unit, and ultimately Relieving Director, Commercial Business (Western Sydney). Recognised for stakeholder engagement, tendering, funded program delivery, compliance uplift and commercial growth.
Career Highlights
Progressed from part-time teacher to senior leadership, demonstrating consistent performance, adaptability and trusted capability across multiple business units.
Led institute-wide government program delivery as Project Manager and Key Lead for the Skills for Education and Employment (SEE) program, driving structured implementation and reporting.
Built strong capability in commercial business development, including identifying training needs, designing tailored programs, and securing business opportunities.
Developed expertise in tendering and stakeholder engagement, leveraging relationships to support growth, partnerships and strategic alignment.
Strengthened organisational quality systems through roles in accreditation, compliance and business improvement, supporting audit readiness and performance uplift.
Provided executive-level leadership as Relieving Director, Commercial Business, supporting change management and structural transition during a major business model shift.
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