TicketmasterProduct Manager - Post Purchase
Dec. 2021 - Aug. 2022London, England, United Kingdom- Define and develop technology solutions for web and app instances across North America, UK/IE and 17 international markets.
- Deliver various new digital products within the TM-My Account space: SafeTix, Live Chat, Ticket Transfer functionality, Phone possession check, and automated client and user support. - Work with all areas and levels of business to develop and deliver product releases across the business internally.
- Communicate and maintain an in-depth understanding of both client and user needs, through stakeholder engagement, user research and ongoing analysis of performance and market data.