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Work Background
Athabasca UniversityGraduate Research Assistant
Jan. 2025Research and co-authoring of literature in graduate academic research for publishing in support of faculty at Athabasca University.
Manitoba Institute of Trades and TechnologySessional Instructor - Post Graduate Studies
Aug. 2024Winnipeg, Manitoba, Canada
Commonwealth of LearningTeaching Assistant - Massive Open Online Course Facilitator - Authentic Assessment 2nd Edition
Oct. 2023 - Nov. 2023Commonwealth, Global Course facilitation and learner support for the second edition of the Massive Open Online Course (MOOC) for Authentic Assessment II for Online Learning professional development course offering supporting educational professionals pursuing professional development throughout the Commonwealth of Nations worldwide. Initiated exchange with learning professionals-as-students through prompting combined with student interaction through forum discussion. Provided feedback on assessment and grading of student e-portfolios through the MOOCIt platform (Drupal) at mooc4dev.org
Commonwealth of LearningTeaching Assistant - Massive Open Online Course Facilitator
May. 2022 - Jul. 2022CanadaCourse facilitation and learner support within a Massive Open Online Course (MOOC) for Authentic Assessment for Online Learning professional development course offering supporting educational professionals pursuing professional development throughout the Commonwealth of Nations worldwide. Initiated exchange with learning professionals-as-students through prompting combined with student interaction through forum discussion. Provided feedback on assessment and grading of student e-portfolios through the MOOCIt platform (Drupal) at mooc4dev.org
Robertson CollegeAdjunct Faculty Member - Robertson Global and Online School of Business
Nov. 2019 - Jun. 2024Online CampusOn contract with Robertson College's Online School of Business initially and then transitioned to in-class with Robertson Global. Instructing international students in Digital Technology, Microsoft Office Applications, Advanced Software, User Experience Design, Graphic and Web Design, Digital Marketing, Digital Analytics, eCommerce, eMarketing, Internet Law & Legislation, Project Management, Business Communications, Business Writing, Business Relations Management. Entrepreneurship, Career Prep, Customer Service, Marketing Strategies and Principles of Marketing. Course oversight and student engagement, including instruction via virtual classroom, grading, curriculum advisement, progress reporting and monitoring. Proofing and grading student writing according to the APA writing style guide. Course delivery through Brightspace - D2L with marking integration and Turnitin submission content scanning. Routine video blog course news updates and instruction videos using Blender, Toonly, Doodly, FilmoraX. Course customization with video and interactive media where appropriate based upon subject area and engagement objectives. Live virtual classroom and web conferencing engagement with students through Brightspace - D2L, Kaltura, MS Teams, Google Meet and Zoom. Obtained the Microsoft Certified Educator designation to facilitate teaching Microsoft applications to students preparing for certification exams.
Keown Enterprises Inc.Director - CEO
Jan. 2019Greater Winnipeg Metropolitan AreaKeown Enterprises focuses on providing contract-based instruction for higher education, training, facilitation, digital media content for post-secondary education and B2B training, business development, and consulting for leaders and management groups across multiple sectors. Additionally, services are also provided for the training of AI models (large language models) for prompts, language, clarity and accuracy.
Clients include Robertson College, The Commonwealth of Learning, Campbell College, Commonwealth College, and First Nations University of Canada.
ScotiabankSmall Business Advisor
May. 2017 - Mar. 2019Winnipeg, Canada AreaBusiness counselling and strategy development for small and mid-size businesses for corporate lending, investing and financial structuring.
Assessed financial risk through the review of prepared corporate financial statements and corporate tax filings to establish debt service capacity along with collateral considerations.
Managed an existing portfolio of small and mid-sized business clients while prospecting and growing the client base across multiple targeted industry sectors.
Tracking all activities through pipeline management of prospects and opportunities.
Advisor and advocate for my clients while building business relationships.
Advicent Solutions (now InvestCloud Inc.)Senior Account Executive - Canada
Jan. 2015 - Dec. 2016In speaking daily to financial advisors, financial planners, investment brokers, wealth managers and various other advisors in related roles throughout North America, I've had a unique vantage point on the financial services industry as a whole that very few can claim or match. The intricacies of financial management, planning, taxation and advisor practice management have been a constant topic of consultation and interaction over the past seven years. My role has been to listen, consult, help outline and guide financial professionals in their efforts to adopt and integrate modern planning and assessment solutions into their businesses. I've prided myself on always approaching my clients as an advocate and colleague rather than "just a vendor". While I normally have dealt with independent financial firms and individual advisors, I can say that I brought in the largest retail sales deal for the independent market for a multi-seat licensing contract in the company’s twenty year history. I didn't do this alone. I had a fantastic team behind me and the uncompromising support of the company's management.
Advicent Solutions (formerly Zywave Inc.)Account Executive - Canada
Dec. 2013 - Dec. 2014Offering financial assessment and planning solutions to professionals in the Canadian financial services market place.
Zywave, Inc. (formerly EISI)Account Manager
Apr. 2010 - Jan. 2014Worked with prospects and clients to determine their business needs, best-fit solutions and counsel them on implementation strategy. Provided quoting and contracts for small and medium sized businesses purchasing software licenses for their firm. Conducted sales presentations and product demonstrations online and in person and conference exhibits. Ran sales exhibits at conferences in locations throughout North America. Liaised with primary technology and billing contacts within managed accounts
managed client expectations relative to pricing, scope, time lines and deliverables.
Sun Life FinancialFinancial Advisor
Jan. 2008 - Mar. 2010Advising individuals and companies on their insurance needs, investment strategies, and life, health and wealth protection strategies. Grew client base to 170 in two years. Awarded Sun Life Financial's Order of Merit or excellence in insurance and wealth product sales which resulted in being invited to Sun Life Financial's exclusive national school for advanced sales and practice management training.
SecuriCan General Insurance Company (Western Financial Group & Desjardin Financial)Senior E-Commerce Designer
Apr. 2005 - Dec. 2007Winnipeg, Canada AreaDeveloped a system to monitor and track email outreach campaigns through to online sales quotes and sales conversions as part of ongoing ROI measures and site analytics. Full analytics using WebTrends and Google Analytics to determine visitor activities, browsing behaviour, content interests and purchase conversions for senior management and corporate partners. Created an affiliate marketing based solution to be used by brokers and other partners acting as referral services online, then used the affiliate tracking system to enhance ROI monitoring of our email and web-based marketing campaigns. Acted as e-commerce designer lead in small team that grew the web-based percentage of total company revenue from all acquisition channels from 16% to 36% in 18 months.
Blend Media Group Inc.President, Firm Partner - Co-Founder
Mar. 2000 - Mar. 2005Winnipeg, Canada AreaProvided consultation and direction to clients regarding project goals, feature set feasibility, content preparation, costs, applicable base technologies, distribution options, return on investment, change management strategies during implementation and integration. (clientèle included but was not limited to: Bayer Healthcare Division, Core Health Services, Momentum Healthware, Dow AgroSciences, Technologies for Learning Group, Red River College) Devised project time lines and production schedules complete with outlines of milestone deliverables and accurate project end dates. Delivered sales and marketing presentations to clients and potential clients through on site displays and conference exhibition booths. Negotiated contracts, profit sharing arrangements, royalty agreements, private labeling arrangements, non-disclosure agreements as well as terms and conditions of payment. Lead team-based development of corporate training, marketing, promotions, and educational interactive applications for corporate and education sector clients (Bayer, Core Health Services, Momentum Healthware, Dow AgroSciences, Technologies for Learning Group, Red River College). Designed and developed an award winning (Health Sciences Communications Association - HeSCA 1999, bronze award) multimedia interactive CD-ROM for medical resident education (Mechanisms in Hematology – L.G. Israels, E.D. Israels et al).
University of Manitoba, Information Services and Technology, Bannatyne Campus ServicesNew Media Producer
Nov. 1998 - Jan. 2000Winnipeg, Canada AreaNew Media Producer for the Bannatyne Campus as well as new media support to Production Services at Fort Garry Campus. Faculty support and consultation for digital media in presentation and teaching.
Centre for the Advancement of Medicine Faculty of Medicine, University of ManitobaNew Media Producer
Jun. 1998 - Oct. 1998Winnipeg, Canada AreaSpecial digital media projects in support of the Faculty of Medicine, University of Manitoba.
Biomedical Communications (BMC), Health Sciences CentreMultimedia Producer
Jan. 1997 - Dec. 1998Winnipeg, Canada AreaCoordination of the design, development and production of educational CD-ROM textbook on Hematology for senior medical residents education. All application development, animation (2D and 3D), interactive development for cross-platform delivery.
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