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Work Background
Bubbly Paws Dog WashFranchise Owner
Jun. 2024Charlotte Metro• Established and managed Bubbly Paws Dog Wash, a premier dog grooming spa and self-service facility in Downtown Charlotte. • Developed a customer-centric approach to enhance pet care services, resulting in a 30% increase in repeat clientele. • Implemented efficient operational processes, reducing service wait times by 20% while maintaining high grooming standards.
SIM USAChief Recruitment Officer
Apr. 2023Charlotte, North Carolina, United StatesAs the Chief Recruitment Officer at SIM USA, I am dedicated to driving impactful change and growth in our organization. I define strategic recruitment priorities that aim to enhance diversity and increase the number of long-term workers joining our mission. In this role, I empower our recruitment team to streamline their efforts, ensuring that they focus on essential tasks that contribute to long-term worker recruitment. Moreover, I effectively manage our recruitment budget, overseeing staff, contractors, and vendors to meet project and support objectives. Collaborating with directors, I emphasize coaching as a means to maximize each team member's strengths, thereby facilitating their professional growth. My role also involves building proactive relationships across departments, sister organizations, and external vendors, facilitating effective collaboration. I handle administrative responsibilities such as budget management and expense approval.. Furthermore, I offer support to the U.S. director in all recruitment matters. Together, we strive for excellence in our recruitment efforts, impacting the future of SIM USA positively. #RecruitmentStrategy #LeadershipDevelopment #StrategicPlanning #TeamEmpowerment
I AM A SCHOLARChief Executive Officer
Aug. 2022• Spearheaded the development of an innovative education fintech platform, connecting students with scholarships and financial resources. • Collaborated with schools, banks, and nonprofits to create equitable pathways for education funding. • Achieved a 30% increase in scholarship applications through streamlined tuition payment processes. • Fostered a culture of empowerment, enabling families to navigate educational financing with confidence.
Everstory PartnersFamily Service Counselor
Jul. 2021 - Jul. 2023Charlotte, North Carolina, United StatesIn my role, I guide individuals and families through end-of-life memorial planning using sales presentations and various tools provided by Everstory. I offer options to meet the unique needs of individuals or their deceased loved ones, which includes touring the location, identifying existing or potential plots, and advising on in-ground burial, above-ground entombment, cremation, memorials, and merchandise. I explain all associated costs and assist customers with financing options, ensuring that all financing is completed prior to interment. My responsibilities include managing the CRM and lead database daily, generating new leads through networking, online efforts, and cold calling, as well as obtaining referrals and categorizing leads. I plan and conduct community outreach events both on and off-site to build relationships within the broader community and generate new leads. Additionally, I handle all required paperwork, processes, and authorizations necessary to finalize a sale and deliver the service or product. I actively support services at the location and participate in all sales meetings, effectively communicating with local management and team members regarding activities, progress, and results.
The Park ChurchDirector Special Projects and Church Planting
Sep. 2017 - Jun. 20256029 Beatties Ford Rd. CharlotteIn this role I serve in 3 capacities Church Planting, Special Projects, and Young Adult Ministry. Church Planting: As a passionate advocate for church planting, I'm dedicated to fostering the growth of vibrant faith communities. I'm committed to identifying strategic opportunities, partnering with local leaders, and providing the resources and support needed to establish new churches. Together, we aim to create welcoming spaces where people can connect with their faith and one another. Special Projects: I thrive on taking on unique challenges and spearheading special projects. Whether it's launching innovative outreach initiatives, organizing community events, or tackling specific goals, I bring my expertise to the table to drive success. I'm excited to make a meaningful impact by thinking creatively and executing with precision. Young Adult Ministry: Empowering and guiding the next generation is a top priority for me. In my role within Young Adult Ministry, I'm dedicated to creating a supportive and nurturing environment for young adults to explore their faith, connect with peers, and grow spiritually. I'm enthusiastic about equipping young adults with the tools they need to navigate life's complexities while remaining rooted in their beliefs.
Lifeway Christian ResourcesChurch Solution Specialist
Oct. 2015 - Jun. 2017Charlotte, North Carolina AreaI played a crucial role in assisting church customers and consumers by providing eternally significant service. My responsibilities involved identifying their needs and matching them with appropriate trustworthy solutions. I actively built and maintained customer relationships through in-store engagement, and I took a leadership role with the store's Connect Team, making calls and visiting churches. My commitment extended to maintaining expertise on church practices, solutions, and selling approaches. I achieved this through both formal and informal training opportunities. Additionally, I served as a valuable member of the store Core Leadership Team, assisting the Store Manager in developing the expertise of the store team for church-related products and services. In the course of my duties, I performed various sales floor responsibilities as assigned, including POS transactions, handling special orders, answering the telephone, opening and closing procedures, cleaning and straightening, MAP sets, and executing price changes. I also represented LifeWay Christian Stores at local church-related events, actively participating in activities that provided opportunities for relationship building, promotion, or sales.
GeneratiONE Church CharlotteLead Pastor
Mar. 2014 - Jun. 2017Huntersville/Charlotte NCI delivered encouraging Christian messages every Sunday and provided Christian teachings on Tuesdays. I offered pastoral counseling for personal conflicts, struggles, and family issues, and conducted wedding services, funerals, as well as administered Holy Communion and Baptism. In addition to this, I facilitated theological educational courses for the Metrolina Baptist Association - Church Planting Division, Baptist State Convention of North Carolina - Church Planting Division, and SEND/NAMB. I played a key role in recruiting and training a core group of volunteer leaders to serve in various ministries to meet the church’s needs. Furthermore, I developed a comprehensive marketing campaign, which included website design, flyers, social media posts, and fundraising efforts. I diligently maintained ministry documents to ensure compliance with applicable non-profit laws. In terms of administrative responsibilities, I managed oversight and provided support for maintaining the budget and organizational structure. Additionally, I served as a for-profit visionary for the conversion of an empty basement space in the Artistic District of NoDa into a salon suite, comprising a barbershop, beauty salon, and soundstage. Notably, this transformative project, valued at $500,000, was accomplished without any monetary support.
Chapel Hill Missionary Baptist ChurchSenior Pastor
Dec. 2012 - Jan. 2015Huntersville NCI had the privilege of preaching the Sunday morning service and leading the Wednesday night Bible Study. Providing pastoral counseling to support parishioners dealing with family challenges, both individually and corporately, was a key aspect of my role. Additionally, I conducted weddings, funerals, and administered Holy Communion and Baptism. One of my significant accomplishments was implementing a financial structure that exceeded the 2013 budget by 70% within the first quarter. This structure is on track to double last year's budget by the end of the third quarter. I initiated the first capital campaign/fundraiser for building renovations and the acquisition of real estate in 2014, known as "Vision at The Hill." Through strategic marketing efforts, I successfully increased membership growth in the ministry by 80%. Another crucial responsibility involved training efficient leaders committed to pursuing excellence in the ministry through teacher training and leadership development. To ensure legal compliance, I researched and implemented relevant compliance laws for the ministry. I also composed and implemented the New Members Class manual, contributing to the educational resources of the church. Additionally, I took the lead in educating the church's leadership board on maintaining the ministry budget and designing both long and short-term goals for the church.
The Prodigal Son FoundationDirector of Community Outreach
Jan. 2009 - Jun. 2013Charlotte NCI helped lead in writing and submitting a grant that secured $512,000 over four years, along with an additional $50,000 for a summer enrichment program spanning two years. This grant significantly contributed to the success and sustainability of our initiatives. In addition, I provided crucial administrative oversight and support for payroll, budgets, and labor distributions, ensuring smooth operations within the organization. As the Director of two learning sites, I was responsible for overseeing a team of 20 staff personnel and guiding the education of 150 students. Taking on the responsibility of executing employment orientations and developing training programs for staff, I ensured that our team was well-equipped and aligned with organizational goals. Moreover, I actively fostered partnerships with key entities such as the City of Charlotte, Children’s Theater, Charlotte-Mecklenburg School System, Ebenezer Baptist Church, and Derita Presbyterian Church, establishing collaborative efforts for the benefit of our community.
EBENEZER MISSIONARY BAPTIST CHURCHAssociate Pastor
Jan. 2009 - Feb. 2013United StatesI had the privilege of preaching as needed and leading the Tuesday Night Teaching. My role extended to providing counseling sessions for youth dealing with issues such as bullying, identity, and family challenges, both on an individual and group level. Managing a staff of 20 personnel, comprising administration and laity, was a significant aspect of my responsibilities. I also took charge of designing and organizing marketing strategies for events focused on personal growth and development. Another crucial role involved training efficient leaders committed to pursuing excellence within the ministry. I helped orchestrated various youth programs, including bullying seminars, tutoring, and Toastmasters. Additionally, I helped managed a fiscal budget of $1.2 million and formulated opportunities within the budget line for the ministry. Serving on the planning committee for the building of a $5.1 million building design and capital campaign was part of my involvement. I played a key role in organizing the center for education and establishing a technology center in partnership with Charlotte-Mecklenburg Schools through Nathaniel Alexander Elementary. Furthermore, I established and organized the counseling department with certified and licensed counselors. Initiating and directing the first afterschool and summer camp program in conjunction with Sugar Creek 21st Century Learning Center was among my accomplishments. Additionally, I developed an athletic organization encompassing basketball, baseball, football, and cheerleading. Lastly, I designed the security and fire plan for the church.
The Park MinistriesProfessional Services Assistant
Jun. 2002 - May. 2009Charlotte, North Carolina AreaI took the initiative to organize the mentorship program in collaboration with the Urban League of Charlotte, NC. My responsibilities included training laity in video and audio production, enhancing their skills for effective service within the church community. In addition, I played a crucial role in coordinating the scheduling for the professional services department, overseeing both full-time and part-time staff. I was entrusted with the task of arranging and monitoring the professional services budget, ensuring strict compliance with the church's budget policies and procedures to maintain the integrity of the bookstores. One of my notable achievements was the development of the first internship program, I.N.C (Interns N Christ). This program aimed to connect college students with corporations led by members within the church, providing valuable opportunities for practical experience and professional development.
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