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Work Background
IT Support
ForTrevoIT Support
Aug. 2023Portugal
IT Support Technician - 2º line
Auchan Retail PortugalIT Support Technician - 2º line
Apr. 2018 - Aug. 2023Lisboa2º line Support to 100 stores ( including gas stations) regarding POS, self-checkouts, PC Scales, outdor payment Towers ( self-service) in gas stations, in store media ( LCDs and LED's ) price checkers, servers, pinpads. File analysis and correction of bugs, project managing, on call 24/7.
Sub-Chefe Mercado Equipamento Tecnológico
Auchan Retail PortugalSub-Chefe Mercado Equipamento Tecnológico
Oct. 2013 - Mar. 2018
Responsável Serviço Pós-Venda
Auchan Retail PortugalResponsável Serviço Pós-Venda
May. 2009 - Sep. 2013Costumer Support; RMA; Complaints Resolution;Managing of product repairs, Product installation, team and service providers.
Computer Technician
Auchan Retail PortugalComputer Technician
Feb. 2008 - May. 2009Computer diagnostics and repairs.

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