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Work Background
Wall Street EnglishEnglish Teacher
Apr. 2017 - Feb. 2025Rome, Latium, ItalyTutoring and teaching students through their English learning journey. I feel called to release people from their fear of speaking and creating a safe space to make mistakes, correct them, but lead them to their goals.
City of Fall RiverAdministrative Assistant
Mar. 2014 - Jun. 2016Greeting guests professionally
Well versed in managing multiple phone system and handling multiple incoming calls, transferring to correct department depending on the need of the caller (Public Works, Collectors, City Clerk, etc.)
Committed to provide exceptional service to all - constituents and coworkers Excellent knowledge of administrative and clerical procedures
Able to handle difficult constituents tactfully both over the phone and in person
Adept at giving accurate and detailed information to visitors and callers Logging incoming documents, contracts, purchase orders, and any other requests that require signatures from administrators, city officials Process and retain certain applications, permits, documents, and file
Update appointment calendars, schedules and maintain conference rooms
Scanning, photocopying and collating
Order, receive and maintain office supplies
FreelanceTranslator
Sep. 2011 - Apr. 2017Facilitating effective communication between two parties that do not speak a similar language either spoken or written Attend conferences/meetings/appointments to mediate discussion
Relay concepts and ideas between languages, both professional and colloquial Convert written materials from one language into another, such as books, publications, or web pages
Edit and proofread text to accurately reflect language Accompany foreign visitors and facilitate communication between receiving party and visitors Fluent in English, Portuguese, Spanish and Italian
Barcelos BakeryCashier Server
Jun. 2011 - Feb. 2014BakeryAccomodate customers at tables with requested items, prepare ordered meals and drinks
Answer calls and record orders
Clean all utilities, appliances, and facilitate area for baker(s)
Assist customers at cash register and provide exceptional customer care
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