City of Fall RiverAdministrative Assistant
Mar. 2014 - Jun. 2016Greeting guests professionally
Well versed in managing multiple phone system and handling multiple incoming calls, transferring to correct department depending on the need of the caller (Public Works, Collectors, City Clerk, etc.)
Committed to provide exceptional service to all - constituents and coworkers Excellent knowledge of administrative and clerical procedures
Able to handle difficult constituents tactfully both over the phone and in person
Adept at giving accurate and detailed information to visitors and callers Logging incoming documents, contracts, purchase orders, and any other requests that require signatures from administrators, city officials Process and retain certain applications, permits, documents, and file
Update appointment calendars, schedules and maintain conference rooms
Scanning, photocopying and collating
Order, receive and maintain office supplies