US ArmyL&D Project Manager (First Sergeant)
Jan. 2019 - Jun. 2022Fort Benning, Georgia, United StatesAs First Sergeant, I served a key role directing 22 soldiers tasked with training 470 soldiers annually. To achieve that goal, I maintained the unit’s administrative, maintenance, and physical property valued at over $2 Million. Because military operations require physical participation, I successfully met the challenges of coordinating training throughout COVID-19 concerns by planning and delivering a new system that assessed troop performance capabilities, mitigated risk of contact requirements, and tracked COVID related issues to minimize any disruptions to operations. Leveraging technology with my project management skills and comprehensive knowledge of the mission, I performed in-depth analyses that included time, cost, and planning strategies to assess feasibility while maintaining oversight of operations through success measuring metrics that simultaneously served as progress reports for stakeholders with very short lead times. Maximizing the unit’s capabilities, I delivered consistent motivation and incorporated Agile principles to shape and improve performance while also collaborating among cross-functional stakeholders to align the lessons learned register with continuous process improvements and self-directed problem solving for optimized program deliverables. Furthering the focus on top-performances, I identified skill gaps through various delivery models and developed trainings to resolve those gaps and prepare my team for certifications. Through effectively communicating lessons learned and documenting issues, I was instrumental in delivering project requirements through various COVID roadblocks while mitigating risk and ensuring quality of instruction for critical military readiness. Finally, I facilitated success across operations as a servant leader, developing and nurturing relationships across hierarchies, and maintaining my reputation as an effective leader focused on the achievements of each soldier and the team as a whole.