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Work Background
Restore Hyper WellnessRegional Operations Manager
Jan. 2024Lawrence, New Jersey, United StatesI was brought back in January after a year maternity leave to run point on opening a new location as the Presales lead. Once the new location was opened, I transitioned into a Regional Operations and Digital Marketing Role for 3 locations. My main responsibilities were data mining and reporting. Digital Marketing Management: including but not limited to social media(Meta & Google), CRM optimizations, Email, text, and social campaigns, and ad campaign management. Creating marketing strategies and collateral. Working closely with the Regional Sales Manager, General Managers and Owner, and well as Restore Corporate. Training and Supporting general management.
Restore Hyper WellnessGeneral Manager
Jul. 2022 - Dec. 2022I was hired for the General Manager Position during the presale period. My main roll was to focus on fostering a relationship within the community, selling presale memberships, and hiring my team. I left this role for maternity leave.
Vardhan RealtyOffice Manager
Feb. 2021 - Jan. 2025Hillsborough, New Jersey, United StatesLeading as an Office Manager, I administrate office and business operations and consistently bolster staff performance. I analyze target markets to formulate creative marketing products and programs. In addition, I supervise account management, billing, and customer service management. I also streamline and facilitate scheduling, workload allocation, and travel planning. I drive business continuity by ensuring key performance targets are achieved. Overall, I develop business opportunities by identifying client needs and resolving them
CKO KICKBOXINGSmall Business Owner
Jun. 2015 - Jan. 2021HillsboroughAs the owner, I oversaw operations management, customer service, finance, supply management, staffing, and business development. I delivered impactful solutions by creating business concepts from initial to completion and growing client base. Additionally, I surpassed business performance metrics by driving effective collaborations among cross-functional teams. Lastly, I provided strategic leadership and support in scaling innovative marketing initiatives to boost clientele.
The LimitedCo-Manager
Nov. 2013 - May. 2015Leading as one of the Co-Managers, I managed daily retail operations, including visual merchandising, human resource initiatives, and inventory control. I implemented effective scheduling strategies to meet business needs, yielding greater productivity and efficiency. Aside from that, I promoted organizational growth by efficiently managing recruitment, training, and staff development. I drove customer service excellence by identifying, addressing, and resolving customer service inquiries. Overall, I effectively facilitated inventory control and implementation of floor sets and visual marketing displays.
New Jersey American WaterOperations Specialist
Mar. 2013 - Sep. 2013HillsboroughDuring my time as an Operations Specialist, I bolstered extensive administrative and clerical support, handling payroll, document management, projects, and operations. On top of that, I aided clients, resolved billing concerns, and collaborated with vendors to address invoice and performance issues. I also generated new customer accounts and conducted comprehensive data queries to boost the customer database. Lastly, I collected and verified data to support operations, capital projects, regulatory compliance, and employee records.
DSWAssistant Manager
Aug. 2012 - Mar. 2013BridgewaterIn my capacity as an Assistant Manager, I furthered operational excellence and staff performance through leadership, due diligence, and innovation. I Maximized profitability by setting sales goals and innovating visual merchandising to increase sales opportunities. In addition, I retained a high-performing team by coaching them to increase productivity and surpass sales objectives. I strengthened employee relations by resolving workplace issues and supporting performance development.
The LimitedAssistant Manager
Aug. 2011 - Aug. 2012BridgewaterI managed day to day operations, staff schedules, and client satisfaction.
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