María Fernanda Hernandez

Customer care Spacialyst

📝 Influencer or BloggerSales & BizDevFinanceBusiness OwnerBloggerCall CenterCustomer Support RepresentativeSupport SpecialistFinancial AnalystSales RepresentativeAppointment SetterOutbound Sales SpecialistTelemarketerCall Center SupervisorPodcast HostCustomer ServiceHelp Desk SupportCustomer Success ManagerClient Relations SpecialistChat SupportCustomer Retention SpecialistComplaint Resolution SpecialistAssistant🎓 StudentInfluencerUndergraduate StudentData EntryData Entry SpecialistTyping Specialist

As María Fernanda Hernandez, a Customer Care Specialist, you have successfully resolved a high volume of customer inquiries, consistently maintaining top customer satisfaction rates. You have also implemented customer service policies that increased customer retention rates by 20%. You've been recognized for your excellent communication skills and your ability to handle difficult situations with patience and professionalism. Additionally, you have trained new staff in customer service protocols, contributing to the overall improvement of the team's performance.

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