Requests
2
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Concentric Educational SolutionsDirector of People Operations & Culture
Aug. 2022As the Director of People Operations and Culture, I have been dedicated to driving positive change and enhancing organizational effectiveness, employee engagement and employee satisfaction. Key highlights include: - Benefits Administration: Conducted a thorough benefits assessment, resulting in a broker change and an overhauled open enrollment process, achieving an 88% completion rate among eligible employees. - Established frameworks for employee investigations, conflict resolutions, leave accommodations, and unpaid LOAs, ensuring fair and consistent handling of employee concerns. - Conducts thorough, confidential workplace investigations, analyzing evidence, interviewing involved parties, and delivering well-documented findings and actionable recommendations to leadership. - Authored and continuously updates the employee handbook to align with company policies, legal requirements, and organizational values, ensuring clarity and compliance. - Optimized operational efficiencies by developing SOPs for key HR processes, ensuring streamlined recruitment, onboarding, and benefits administration. - Proposed a holiday break incentive for hourly employees, aimed to improve employee retention, employee satisfaction, and the organization's competitive edge. Proposal approved by executive leadership. - Led the development of a DEI&B initiative and team to promote a culture of inclusion and belonging. - Responsible for the development of a company wide mental health initiative with staff training and company-sponsored resources. - Implemented comprehensive background checks for all employees, enhancing employee safety and organizational security.
Concentric Educational SolutionsProject Coordinator/Michigan Administrator
Oct. 2021 - Sep. 2022- Successfully led state wide Reconnect and Re Engagement project from start through delivery, aimed at finding and reconnecting chronically absent students across Michigan. Generating $1.5 million in revenue for the organization.
Concentric Educational SolutionsAttendance Liaison
Sep. 2020 - Oct. 2021Remote- Analyzed attendance data from various school districts across Michigan to identify at-risk students and implemented targeted interventions. - Collaborated with the Wayne County juvenile division to reduce truancy rates by 25% among chronically absent students.
GraingerAssistant Branch Manager
Apr. 2014 - Jun. 2018Warren, MI- Implemented 5S standard and stable processes that led branch to 100% internal company audit rating from 58% under previous leadership. - Increased standardized process deployment stabilization to 98% from non- ranked status. -Improved resource allocation, reducing branch expenses and optimizing operational efficiency. - Addressed customer concerns, leading to a 35% increase in satisfaction ratings.
GraingerCustomer Service Associate
Mar. 2013 - Apr. 2014Detroit, MI- Maintained a strong understanding of Grainger's product offerings to effectively recommend solutions and assist customers with their needs. - Assisted customers with inquiries, orders, product information, and troubleshooting issues to ensure a positive experience. - Worked closely with internal teams, such as sales and supply chain, to ensure seamless service and order fulfillment.
PublicCity PRPublic Relations Intern
Sep. 2012 - Oct. 2012Southfield, MI
Ronald McDonald House of DetroitVolunteer
Sep. 2005 - Jun. 2006Organized fundraisers to raise money for new clothes and games for children and families at the house, as well as planting flowers and gardens to enhance the property's appearance.
Intch is a Professional Networking App for the Future of WorkSee more people like Chanda on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
302974 people
17
Assistant manager
15
Human Resources @ UB Greensfelder
25
Health Safety and Environmental Consultant @ Oktopus
51398 people
15
Human Resources @ UB Greensfelder
15
Talent Acquisition Leader and Career Coach @ PopCandi
16
Business Analyst @ Belushi Pro Services