Megan Howard

VP Project Development, Marketing & Sales Support

Call Center TrainerChanel ManagerBusiness Development ManagerInfluencer Marketing ManagerBrand Marketing ManagerFinanceSport FanMarketingITSales & BizDev⚖️ Legal🐦 DesignPhotographerEntertainmentAuthor🏐 SportsCopywriterCommunications ManagerPresentation DesignerContent ManagerSEO ManagerEmail Marketing ManagerDigital Ads ManagerMarketing Analytics ManagerProduct DesignerCommunication DesignerProduct ManagerProject ManagerCall CenterPartnerships ManagerHead of GrowthSolution IntegratorCall Center SupervisorCustomer ServiceHelp Desk SupportLegal SupportChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistAssistantAdministrative AssistantPersonal AssistantExecutive Assistant🎓 StudentOffice AdministratorProject CoordinatorCopywritingContent WriterMarketing DirectorEditorProofreaderBlog ManagerGraduate StudentData EntryData Entry SpecialistTyping SpecialistAthleteDocument Processor

I spent 15 years in the insurance industry beginning as a Business Development Specialist. Over the next few years I was heavily involved with all aspects of analyzing where the business was most successful and determining next best steps. It lead me to Operations Advisor of all Sales. Only a year later I was promoted to Project Development Manager in which my role was to bring our corporate strategies to life. It involved building teams from all departments, identifying accountability markers, and creating buy-in of all employees. As I grew in my career, I lead the Marketing Team, ran point on our annual, 5-year, and 10-year strategies, and created a team to support our 125 employees in the field and on the phone. My expertise are well-rounded, my management style is based upon growing employees in an effort for them to produce outcomes that are larger and far more beneficial than I was. I've lead teams in Collections, built a number of insurance products, some of which that were first to the industry. I took educating myself on the Marketing World very seriously, given I had no experience when I took it over as Vice President. Knowing little, I lead the team to increase our sales volume from Marketing efforts by 500% by introducing standard technology that the organization was incredibly behind in. I welcome conversations as that certainly doesn't cover all 15 years. I look forward to hearing from you!

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Work Background

Vice President Marketing, Project Development & Sales Support

PFP ServicesVice President Marketing, Project Development & Sales Support

Jan. 2021 - Sep. 2024· Responsible for the development of new sales channels and products to completion before handing off the responsibility to New Business and Sales Teams · In charge of the promotion of products, services, brand awareness and content creation to support all sales channels and support teams · Supervise the collaboration of the firm with all business and service partners - including Insurance Carriers, Legal Teams, and Marketing Consultants · Lead coordinator and facilitator for all off-premise events - including Annual Strategic Meetings, Quarterly Insurance Carrier Meetings, and Company Galas · Review the efficacy of all department processes to provide more efficient solutions for administrative and analytical · Manage and communicate contest, incentive and compensation structure for all sales teams, licensing and renewals across all states, and coordination of organizational mandatory training for all Sales Agents · Monitor revenue, collections, and profitability alongside our C-Staff and other key executives

Vice President Project Development

PFP ServicesVice President Project Development

Dec. 2017 - Jan. 2021· Responsible for the collaborative development of an online portal for consumers to view and service their policies · Collaborated with PFP's health insurance carrier to build the organization's first online product available for purchase from start-to-finish by the consumer · Successfully increased digital sales by 500% the first year managing the team, maintaining the same level each year thereafter · Learned ADA and TCPA Compliance Regulations, to appropriately navigate new streams of engagement, increasing sales and consumer satisfaction

Project Manager

PFP ServicesProject Manager

Feb. 2014 - Dec. 2017· Partnered with PFP's Carriers to develop the ability to use debit cards for immediate and recurring payment · Trained the sales team to use the new payment technology · Developed a rapid decision term product, released, and trained the sales team · Updated the internal collection team's practices to utilize the same debit technology and engage with our consumers to better enable them to maintain coverage

Business Development Advisor

PFP ServicesBusiness Development Advisor

Sep. 2012 - Feb. 2014· Changed the scheduling processes of the Business Development Team to focus on profitability and revenue while maintaining positive relationships with credit union partners

Business Development Specialist

PFP ServicesBusiness Development Specialist

Oct. 2009 - Sep. 2012· Scheduled offsite visits for 60+ credit unions across the nation to provide products and services to the employees of their partner organizations

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