Self-employedOperations Administrator
Jan. 2018Fareham, England, United KingdomAs Administrator, my core responsibility is to deliver administrative and advisory services to small/medium-sized businesses and entrepreneurs.
My duties comprise of acquiring talent, defining and establishing standards/procedures, maintaining documents/records, and preparing/submitting VAT returns.
I provide exceptional support with bank account administration and credit management.
I am involve in administering email accounts, setting-up domains, and overseeing all aspects of bookkeeping by leveraging Xero.
Furthermore, I spearhead staff, delegate duties, and monitor data in spreadsheets and reports. My notable outcomes for this role includes:
• Led successful implementation and management of customer relationship management (CRM) systems.
• Delivered exceptional customer service, resulting in achieving higher customer satisfaction/retention rate.