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Live a Haiku LifeFounder
Oct. 2024Vail, AZ
Pearson & PearsonCo-Founder & Organizational Development Consultant
Jun. 2023Vail, Arizona, United States
Pascua Yaqui TribeOrganizational Development Manager
Nov. 2021Tucson, Arizona, United States• Develop and Implement OD Programs: Design and oversee programs such as leadership development, succession planning, employee engagement, and performance management tailored to the tribal government’s needs.
• Enhance Organizational Culture: Promote cultural alignment by integrating traditional values with modern organizational practices, reinforcing the tribe’s mission and values throughout the workforce.
• Strategic Planning Support: Collaborate with leadership to align organizational strategies with cultural priorities and long-term goals, facilitating workshops and sessions to support strategic initiatives.
• Conduct Training and Development: Lead and coordinate training sessions on leadership, communication, and conflict resolution to improve team dynamics and employee skills.
• Foster Diversity and Inclusion: Develop and support diversity initiatives that honor tribal traditions while fostering an inclusive environment for all employees.
• Evaluate and Improve Employee Engagement: Conduct regular surveys, focus groups, and feedback sessions to assess employee satisfaction, engagement, and retention, using data to inform improvements.
• Performance Management: Design and implement performance evaluation systems that reflect organizational values and recognize employee contributions, providing coaching and guidance on best practices.
• Facilitate Change Management: Lead change management efforts, ensuring smooth transitions during restructuring or implementation of new policies, systems, or processes.
• Mentorship and Coaching Programs: Develop mentorship and coaching programs that support leadership growth, foster employee development, and prepare emerging leaders.
• Analyze and Report OD Metrics: Track and report on key performance indicators (KPIs) related to OD initiatives, providing insights and recommendations to executive leadership.
Pascua Yaqui TribeTraining Coordinator - Department of Behavioral Health
Dec. 2020 - Nov. 2021United States• Developed and facilitated engaging in-person and virtual training workshops on evidence-based behavioral health practices to enhance staff skills. • Collaborated with clinical leadership and mentors to redesign the new hire onboarding curriculum, strengthening competencies for new clinician success.
• Managed the annual training budget; optimized spending through vendor negotiations and blended learning solutions to increase program impact.
Scarmora PressFounder & Creative Writing Professional
Sep. 2020Vail, Arizona, United States
AmazonLearning & Development Professional
Aug. 2020 - Jan. 2021Tucson, Arizona, United States• Design and Implement Training Programs: Create and deliver training for warehouse associates to improve efficiency, safety, and compliance with Amazon’s standards.
• Onboard New Employees: Facilitate onboarding sessions to ensure new hires are quickly acclimated to warehouse processes, safety protocols, and performance expectations.
• Support Employee Development: Provide ongoing learning opportunities for skill development, including leadership training for associates aiming to advance within the organization.
• Ensure Compliance and Safety: Develop and enforce compliance training related to safety, health, and regulatory requirements specific to warehouse operations.
• Measure Training Effectiveness: Track and assess the impact of training programs using metrics to continually improve content and delivery.
• Adapt Learning for Operational Changes: Quickly implement training updates to align with any operational changes, new technology, or process enhancements within the warehouse.
AmazonFulfillment Center Associate
Nov. 2019 - Aug. 2020Tucson, Arizona, United States
Charles SchwabFinancial Services Professional
Sep. 2018 - Jul. 2019Lone Tree, CO• Provide Investment Guidance: Offer tailored investment advice and guidance to clients, helping them meet their financial goals in line with Schwab’s investment philosophy.
• Execute Trades and Transactions: Assist clients with executing trades, managing portfolios, and processing transactions efficiently and accurately.
• Build and Maintain Client Relationships: Establish trust with clients by understanding their needs, regularly checking in, and providing proactive financial insights.
• Educate Clients on Financial Products: Explain Schwab’s range of products and services, helping clients make informed decisions and understand potential investment opportunities.
• Stay Informed on Market Trends: Continuously monitor financial markets, economic indicators, and relevant industry news to provide up-to-date guidance.
• Ensure Compliance: Adhere to regulatory standards and Schwab’s ethical guidelines to protect client interests and uphold company integrity.
Kalamazoo Valley Community CollegeAdjunct Instructor of English (Part Time)
Sep. 2017 - May. 2018Kalamazoo, Michigan AreaAs a passionate writing instructor, I took great pride in empowering developing writers to successfully harness the power of the written word. Through customized curriculum and feedback-driven revision, my individualized training targeted competencies from idea creation through the publishing-ready process—including reasoning, organization, language, and research integration. Key Contributions:
• Developed customized writing curriculum tailored to individual needs and goals
• Provided personalized feedback and revision guidance to refine writing skills
• Targeted competencies across the writing process
• Cultivated an engaging learning environment that boosted student confidence
• Empowered learners to unlock their literacy potential for future pursuits
Hudson County Community CollegeAdjunct Instructor of English (Part Time)
Sep. 2016 - May. 2017Jersey City, NJIn my role as an adjunct English Composition 101 instructor across multiple sections, I had the privilege of leveraging my expertise in writing fundamentals – from grammar to research citation – to design engaging lessons that analyzed real-world texts. This approach allowed me to not only impart technical skills but also inspire critical thinking and a deeper appreciation for the written word. Key Contributions:
• Developed interactive lesson plans analyzing diverse texts to teach composition skills
• Provided personalized feedback to refine students' writing abilities
• Motivated learners to reach their full potential and gain writing confidence
• Fostered critical thinking and logical organization of ideas
• Cultivated an engaging learning environment that inspired appreciation for the craft
Stony Point Pharmacy (NY)Director of Operations
Oct. 2013 - Aug. 2018Stony Point, NY• Oversee Daily Pharmacy Operations: Manage and streamline daily retail operations to ensure efficiency, customer satisfaction, and adherence to pharmacy standards.
• Ensure Regulatory Compliance: Maintain compliance with all state and federal pharmacy regulations, including controlled substance handling and patient privacy (HIPAA) standards.
• Implement Quality Control Procedures: Establish and monitor quality control processes to ensure safe, accurate, and timely dispensing of medications.
• Lead and Develop Staff: Train, support, and lead pharmacy staff in best practices, customer service, and compliance with pharmacy protocols.
• Drive Customer Engagement: Focus on building strong customer relationships, enhancing patient services, and promoting pharmacy programs to improve retention and satisfaction.
• Manage Inventory and Supply Chain: Oversee inventory management to ensure availability of medications and supplies, prevent shortages, and control costs.
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