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Work Background
Excelsior FM and Home ProductsFacilities Director & Operations Executive, Founder
Jan. 2010Hong Kong, China(Formerly Excelsior Cleaning Products) Facilities management and Trading company with $8 million USD in annual sales; provided turn key FM solutions to industry and retail establishments as well as develops, markets, and wholesales unique durable/cleaning and home products on five continents.
Operationally managed three large manufacturing facilities in China, completing facilities management plans for each one. Managed large numbers of cleaning staff in cleaning business working in downtown Shanghai in high end retail, hospitals and office environments. Developed new markets, new sales channels, strategic partnerships, and distribution deals with international business customers including distributors, value-added resellers, industrial customers, and leading chain stores. Manage business-to-business sales, direct sales, channel marketing, and 16 sales employees including a dedicated sales and business development team. Managed over 250 employee staff. Oversee facilities operations, product design, manufacturing, export, distribution, finance, and sales operations. Built successful FM business in China from the ground up developing both industrial and commercial/retail/residential client base. Reached profitability in 11 months with first year sales of $1.2 million USD and increased year-over-year sales by 12%, 18%, and 24% in years two through four. Expanded into new markets in 19 countries in 18 months, including China, Mexico, Indonesia, the Philippines, South Africa, Nigeria, Germany, Spain, Italy, and the UK.
Cultivated relationships with buyers and derived more than half of total sales revenue from large chain store retailers, including Bed Bath & Beyond, Best Buy, Menard’s, Target, and an opening order with Home Depot of $800,000 USD for an OEM product.
Georgi Zhukov EnterprisesSenior Vice President, New Markets & Business Development
Jan. 2005 - Jan. 2010Moscow, RussiaFacilities management start up and international developer, marketer, and installer of unique commercial flooring systems Reported to the owner with total responsibility for founding and growing Moscow business and starting three highly successful multinational subsidiaries. Identified and capitalized on market opportunity for a low-cost, highly aesthetic concrete flooring system, starting with a commodity material and turning it into a unique, in-demand product. Operated facilities management company in conjunction with core business. Overcame cultural differences and other barriers breaking into new markets to gain large percentages of market share in one year. Profitability in under 11 months for all three subsidiary companies, with first year sales in USD of $800,000 in Honduras, $1.4 million in Egypt, and $2.1 million in Mexico. Grew sales team from 0 to 12 and total employees from 0 to 62 in one year. Developed and consummated deal valued at more than $3 million USD for flooring in new power station in Cairo, Egypt.
Alexander Nevsky EnterprisesFacilities Management and Business Development Director, Founder
Jan. 2002 - Dec. 2005Moscow, RussiaInternational provider of facilities management, durable goods, cleaning products and services, and flooring systems. Negotiated sole franchise rights from Oreck for Eastern Europe and all of the former Soviet Union, creating a highly successful product distribution network. Diversified by establishing new business lines in facilities management, commercial cleaning and flooring. Identified and seized market opportunity for a one-stop provider of facilities management, commercial cleaning/maintenance services and products, creating explosive growth, revolutionizing the market in Moscow, and replicating success in other countries. Built a diverse and loyal clientele including General Motors, Intel, Dell, and Hard Rock Cafe through a direct sales force, direct marketing, promotions, and innovations in quality control and customer service. Expanded into 22 countries in three years, gaining large percentages of market share and growing by more than 300 employees including 23 sales representatives. Realized profitability in four months, with first year sales of $6.5 million USD and overall sales growth of 13% and 18% for years two and three. Closed $5 million USD annual facilities management and cleaning services contract for 15 buildings with leading Moscow development company. Grew other revenue by 57% and 58% year-over-year.
As a new company, won $2.5 million USD flooring contract for FedEx Moscow location.
TLB EnterprisesSales & Marketing Manager, Franchise Owner
Jan. 1998 - Dec. 2002Grand Rapids, MichiganOreck appliances franchise with retail stores and commercial sales and service in the U.S. Expanded sales territory from one to five retail outlets in two years with advertising campaigns, consultative selling strategy, and innovative loaner programs that boosted commercial business in hospitality and janitorial/sanitation vertical markets. Managed profit and loss (P&L), business development, B2B sales and retail sales programs, marketing campaigns, prospecting, lead generation, merchandising, and operations. • Became profitable in 10 months with first year income almost double sales forecasts and year two through four sales gains of 18%, 22%, and 25%. • Recruited and managed business development/sales team, which grew from 0 to 10 in four years. • Won franchise awards for customer service and exceeding sales goals.
High School and College History and EconomicsTeacher and Adjunct Professor
Jan. 1992 - Dec. 1998
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