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Work Background
De La Salle-College of Saint BenildeProfessor- Graduate Studies
May. 2022Manila, National Capital Region, Philippines
La Salle- College of St BenildeProfessor
May. 2022Manila, National Capital Region, Philippines
College of the Holy SpiritAdjunct Professor- Graduate School of Business
Mar. 2017 - Apr. 2017Manila
ASEAN Tourism SecretariatASEAN Master Trainer
Oct. 2014Plan and design training program for trainers of Front Office using the ASEAN Competency toolboxes. Implement and deliver the program to various localities in the country or to ASEAN member countries. Evaluate the success of the delivery of the program using the ASEAN Tourism toolboxes
Ateneo Center for Continuing EducationLecturer in Stategic Management and Marketing for Restaurants
Aug. 2012 - Aug. 2012Lectured strategic management and marketing in FEU and Ateneo collaboration on establishing restaurants
Far Eastern UniversityProfessor- 1
Jun. 2006 - Sep. 2016Nicanor Reyes StreetPrepare and conduct lectures and seminars to undergraduate students of the Institute of Tourism and Hotel Management. Publish empirical and theoretical research in a variety of scholarly journals Coach and counsel students with respect to academic performance, career opportunities and pursuit of advanced degrees. Mentor and advise new academics to junior faculty members Carry out administrative and managerial duties, including chairing syllabus and curriculum development of the school and representing the university on out of campus activities.
ConsultantBusiness Consultant
May. 2006Developed or Trained the following: Galaxy Hotel Macau (澳門銀河綜合渡假城); one of the largest and posh hotel in Macau. Amanpuri, Phuket, Thailand: Flagship property of the Aman group. Trained the Butlers serving the Royal families in the Middle East, Royal Family of Thailand, owners of international banks and retail stores. Diamond Hotel, Manila Ironwood Hotel, Tacloban: Opened and trained the newest business and butler boutique hotel in Tacloban City Pan Pacific Manila: Designed and developed the Butler Standards of the Hotel. This includes Front office, Housekeeping, Food and Beverage and other departments.
Maxcorp Publishing HouseBook Author
May. 2006 - Jul. 2022ManilaResponsibilities : Published the books about tourism and hospitality management. List of books as follows: Principles of Tourism 1
Co-authored by Ronald Manzano
MaxCor Publishing House
132 Kalayaan Avenue, QC
(63) 990-3599
2014 Principles of Tourism 2
Co-authored by Ronald Manzano
MaxCor Publishing House
132 Kalayaan Avenue, QC
(63) 990-3599
2014 Housekeeping Made Clean and Simple (OBE Approach)
MaxCor Publishing House
132 Kalayaan Avenue, QC
(63) 990-3599
2014 Introduction to Hotels and Resorts Operations
MaxCor Publishing House
132 Kalayaan Avenue, (63) 990-3599
2014
Far Eastern UniversityProfessor
May. 2006 - Sep. 2016
Pan Pacific ManilaHuman Resource and Training Manager
Mar. 2004 - May. 2006Developed and implement the Business Plan for the Human Resources, Training and Quality Management Department. This would include the following: Developing the Annual Training Calendar Plan and implement the employee activities of the hotel
Facilitate the Train the Trainer and Work Place Assessor Program Supervise the UNICEF (Youth Career Development Program) Developed the Butler Training Program of the hotel
Pan Pacific ManilaQuality and Systems Manager
Oct. 2000 - Mar. 2004Developed the hotel’s operations manual for the following departments: o Laundry
o Room attendant
o Public Area
o Minibar
o Swimming pool
o Front Office-Cashier
o Front Office Reservations
o Food and Beverage- Outlets
o Risk Management-Security and Safety
o Education
Pan Pacific ManilaChief Accountant
Feb. 1998 - Sep. 2000Reviewed monthly, quarterly and yearly operational financial statements and supporting schedules, governmental and bank reports. Evaluated systems and audit administration by coordinating with various systems consultants and implemented the set-up and maintenance of computerized accounting system and books of accounts. Audit and Business Advisory Services Department
PricewaterhouseCoopers PhilippinesAudit and Business Advisory Services Consultant
Mar. 1995 - Feb. 1998MakatiReviewed, verified and ensured that the working papers are complete according to established standards and supportive of the reports prepared. Settled accounting and auditing issues by researching on government regulations, accounting body and internal revenue pronouncements
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