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Work Background
BaringaManager
Oct. 2022Sofia, Sofia City, Bulgaria
Worldline GlobalImplementation Manager
Jan. 2022 - Jun. 2022Amsterdam Area- Managed the final phase of the detailing customer requirements into correct solutions.
- Managed the integration of new merchants and new accounts for existing merchants.
- Managed the piloting of new products with merchants.
VanderlandeIntegration Manager
Jan. 2021 - Dec. 2021- Manage the functional design to ensure customer requirements are translated into the right solution.
- Identify risks and suggest mitigations.
- Manage the test phase and ensure a smooth, seamless transition to our customers operational processes.
- Responsible for the successful integration of the product with external systems.
- Subject matter expert in regard to process mining in logistics within the organization.
VanderlandeSenior Integration Engineer
Apr. 2019 - Dec. 2020Veghel, North Brabant Province, Netherlands- Executing projects from conception through client handover and ensuring the technical performance of the system.
- Supporting mechanical, hardware, system and network design, software development (PLC and/or PC related systems), integration of components, acceptance testing and commissioning.
- Identifying and minimizing technical risks.
- Executing and testing integration between components, and reporting progress and status of test execution.
- Identifying, initiating and implementing improvements in project execution and proposing technical solutions for complex and multidisciplinary problems.
VanderlandeProcess Improvement Engineer
Sep. 2015 - Mar. 2019Eindhoven Area, Netherlands- Maximize the performance of our customers' material handling systems by analyzing their logistic processes, identification and implementation of improvements from technical, operational and organizational perspectives (using DMAIC).
- Support customers in the initial transition from project to service, on the job training and coaching of O&M teams and junior process engineers.
- Implementation and consultation on new ways of working – data and reporting structures (including KPIs definition), incident management. - Subject matter expert in regard to process mining in logistics within the organization.
PhilipsService Innovation Intern
Nov. 2014 - Aug. 2015Eindhoven Area, Netherlands- Support the team of Concept Business Architects in translating strategic innovations into compelling business propositions;
- Support in building a plan in bringing this new product service combinations in the domain of Smart Professional Spaces;
- From February 2015 - Thesis Internship within the domain of data and process mining for retail;
Coca-Cola HBCSAP Logistics & Execution Specialist
Sep. 2012 - Oct. 2013- Providing 2nd level SAP application support to customers from 28 countries;
- Main areas of support: SD, WHM, and PP;
- Using customized applications such as Logistics Execution Optimizer (LEO), Manufacturing Execution System (MES);
- Proactive troubleshooting;
- Discussing the requirements of the customers and providing optimal solutions; - Handling of incident and change requests within the SLA;
- Good knowledge of the main business processes used in the company;
Coca-Cola HBCSystems Operations Specialist
Mar. 2010 - Oct. 2012- Monitoring the availability and performance of critical business systems and processes – SAP Systems, Servers, Network Infrastructure;
- Preparing reports based on specific measurements; - Communication with country IT departments, resolving, troubleshooting a variety of issues, escalation according to predefined rules;
- SAP APO and BW monitoring and troubleshooting;
ICYGENModerator, Content Manager
Oct. 2008 - Mar. 2010- Updating the site with necessary info, promos, news, blogs, taking care of the forum;
- Constantly developing the site as an online community - Facebook, Twitter, link building, newsletters;
- Proposing new functionalities, reporting problems;
Call Point New EuropeCustomer Support
Jul. 2008 - Sep. 2008- Resolution of pre-sales and technical support issues and troubleshooting by mail, regarding AVG Anti-Virus application;
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