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Work Background
Manager
BaringaManager
Oct. 2022Sofia, Sofia City, Bulgaria
Implementation Manager
Worldline GlobalImplementation Manager
Jan. 2022 - Jun. 2022Amsterdam Area- Managed the final phase of the detailing customer requirements into correct solutions. - Managed the integration of new merchants and new accounts for existing merchants. - Managed the piloting of new products with merchants.
Integration Manager
VanderlandeIntegration Manager
Jan. 2021 - Dec. 2021- Manage the functional design to ensure customer requirements are translated into the right solution. - Identify risks and suggest mitigations. - Manage the test phase and ensure a smooth, seamless transition to our customers operational processes. - Responsible for the successful integration of the product with external systems. - Subject matter expert in regard to process mining in logistics within the organization.
Senior Integration Engineer
VanderlandeSenior Integration Engineer
Apr. 2019 - Dec. 2020Veghel, North Brabant Province, Netherlands- Executing projects from conception through client handover and ensuring the technical performance of the system. - Supporting mechanical, hardware, system and network design, software development (PLC and/or PC related systems), integration of components, acceptance testing and commissioning. - Identifying and minimizing technical risks. - Executing and testing integration between components, and reporting progress and status of test execution. - Identifying, initiating and implementing improvements in project execution and proposing technical solutions for complex and multidisciplinary problems.
Process Improvement Engineer
VanderlandeProcess Improvement Engineer
Sep. 2015 - Mar. 2019Eindhoven Area, Netherlands- Maximize the performance of our customers' material handling systems by analyzing their logistic processes, identification and implementation of improvements from technical, operational and organizational perspectives (using DMAIC). - Support customers in the initial transition from project to service, on the job training and coaching of O&M teams and junior process engineers. - Implementation and consultation on new ways of working โ€“ data and reporting structures (including KPIs definition), incident management. - Subject matter expert in regard to process mining in logistics within the organization.
Service Innovation Intern
PhilipsService Innovation Intern
Nov. 2014 - Aug. 2015Eindhoven Area, Netherlands- Support the team of Concept Business Architects in translating strategic innovations into compelling business propositions; - Support in building a plan in bringing this new product service combinations in the domain of Smart Professional Spaces; - From February 2015 - Thesis Internship within the domain of data and process mining for retail;
SAP Logistics & Execution Specialist
Coca-Cola HBCSAP Logistics & Execution Specialist
Sep. 2012 - Oct. 2013- Providing 2nd level SAP application support to customers from 28 countries; - Main areas of support: SD, WHM, and PP; - Using customized applications such as Logistics Execution Optimizer (LEO), Manufacturing Execution System (MES); - Proactive troubleshooting; - Discussing the requirements of the customers and providing optimal solutions; - Handling of incident and change requests within the SLA; - Good knowledge of the main business processes used in the company;
Systems Operations Specialist
Coca-Cola HBCSystems Operations Specialist
Mar. 2010 - Oct. 2012- Monitoring the availability and performance of critical business systems and processes โ€“ SAP Systems, Servers, Network Infrastructure; - Preparing reports based on specific measurements; - Communication with country IT departments, resolving, troubleshooting a variety of issues, escalation according to predefined rules; - SAP APO and BW monitoring and troubleshooting;
Moderator, Content Manager
ICYGENModerator, Content Manager
Oct. 2008 - Mar. 2010- Updating the site with necessary info, promos, news, blogs, taking care of the forum; - Constantly developing the site as an online community - Facebook, Twitter, link building, newsletters; - Proposing new functionalities, reporting problems;
Customer Support
Call Point New EuropeCustomer Support
Jul. 2008 - Sep. 2008- Resolution of pre-sales and technical support issues and troubleshooting by mail, regarding AVG Anti-Virus application;
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