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Work Background
Hemmeter & Associates Consulting, LLCPrincipal Consultant
Jul. 2023Chicago, Illinois, United States• Providing technical assistance and project management to non-profit organizations and governments supporting the design and implementation of service reforms and innovations to improve outcomes for at-risk youth and their families.
• Consulting with organizations to understand and identify policies and best-practices that support systemic reform in child welfare and juvenile justice systems.
NYC Administration for Children's ServicesSenior Advisor for Juvenile Justice Programs
Mar. 2022 - Apr. 2023New York, United States• Implemented the Fair Futures coaching model to provide educational, vocational and housing support to young people in DYFJ’s Community Based Alternative Programs and Close to Home residential program.
• Researched new services and initiatives to support youth and families along the DYFJ continuum as well as continued divisional efforts in racial equity and restorative justice practices.
• Partnered with city-wide juvenile justice stakeholders to identify and advocate for continued system reforms to reduce reliance on congregate care settings and focus on preventive services for at-risk youth.
NYC Administration for Children's ServicesDeputy Commissioner Youth & Family Justice
Nov. 2019 - Mar. 2022• Managed end-to-end operations, compliance, and strategy for second largest agency division with 1.5K team members and >70 vendor contracts totaling $130M annually.
• Directed 10 Associate Commissioner-level team members in implementation of three programs providing direct services to youth within Juvenile Justice System. • Developed annual strategic plan and partnered with ACS Senior Leadership in developing agency-wide initiatives.
• Oversaw financial functions encompassing budget development/management, RFPs, and vendor contract approval. • Utilized data research and analysis to design evidence-based programs.
• Steered operational pivot during COVID pandemic to ensure safety of staff and participants while maintaining high-quality services. • Deputized as co-chair of Juvenile Justice Advisory Committee, collaborating with city stakeholders to define city-wide priorities and strategies to address underlying causes.
NYC Administration for Children's ServicesAssociate Commissioner for Close to Home
Mar. 2019 - Nov. 2019Greater New York City Area• Managed operations, service contracts, compliance, and case management responsibilities of Close to Home program, leading four direct reports and ~50 staff program-wide.
• Maintained smooth operations and continuum of care for participants by developing cooperative relationships with key community and juvenile justice system stakeholders.
• Generated strong educational outcomes for youth by partnering with Department of Education and provider agencies to develop/expand educational opportunities and focused curricula.
• Coordinated with oversight monitors from state governing body to review issues and program performance.
• Implemented assessment tool and heightened staff participation by connecting results and purpose to use.
NYC Administration for Children's ServicesAssociate Commissioner for Community Based Alternatives
Jul. 2012 - Jan. 2019150 William Street, 15-H3, New York, NY, 10038• Promoted to additionally evaluate, expand, and manage community-based programs for Person in Need of Supervision (PINS) and juvenile justice youth. • Led two Assistant Commissioners, eight Borough Directors, and staff in five borough offices.
• Launched Crossover Youth Practice Model (CYPM) throughout child welfare and justice divisions in five boroughs; collaborated with model creators on implementation.
• Managed oversight and permanency planning for youth involved in juvenile justice/criminal justice and child welfare systems.
• Broadened range of services for Division of Youth and Family Justice by developing requests for proposals (RFPs) and other opportunities.
• Improved public understanding of ACS, Division of Youth and Family Justice, Juvenile Justice System and Crossover Youth by spearheading stakeholder and community training initiatives.
NYC Administration for Children's ServicesExecutive Director of the Family Assessment Program
Jan. 2008 - Jul. 2012• Rebuilt Family Assessment Program (FAP), establishing quality assurance standards, fidelity measures, data tracking processes, and new service contracts. • Initiated largest implementation of evidence-based programs in US; resulted in 90% reduction in court petitions from ~1K to <100.
• Steered day-to-day program operations across five borough offices with 55 managers and staff serving ~7K families annually.
• Ensured full regulatory compliance with contracted services for over 3.4K youth.
• Reviewed programmatic and policy components of FAP to support continued stakeholder collaboration.
NYC Administration for Children's ServicesCo-Director of Training - Family Court Legal Services
Jul. 2006 - Jan. 2008New York City Metropolitan Area
Legal Aid Society Juvenile Rights PracticeAssistant Attorney-in-Charge
Mar. 2002 - Jul. 2006New York, United States
Legal Aid Society Juvenile Rights PracticeStaff Attorney
Mar. 1997 - Mar. 2002New York, United States
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