FreedHomeSenior Account Manager
Nov. 2023 - Oct. 2024Italy• Managed and expanded a B2B client portfolio in the property management sector, growing from 5–6 to over 100 clients through onboarding, relationship management, and business development activities
• Increased recurring revenue (MRR) from approximately €800 to over €20K through upselling, cross-selling, and new client acquisition strategies
• Led sales activities and product demos, as well as onboarding and software adoption processes
• Coordinated a cross-functional team of four (sales, developers, and customer service) and contributed to the structuring of processes and new service offerings