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Work Background
The Saint Hotel Director of Sales / General Manager (Tempt Restaurant)
Jan. 2011 - Dec. 2013• Arranged and organized key events for Chase Bank, Verizon Wireless, Pilot, Fluor, and Chevron during 2013 New Orleans Superbowl.
• Coordinated catering with the General Manager and Executive Chef via timely collaboration.
• Implemented strategic management skills to coordinate logistics and ensure sales goals were met. • Executed marketing plans and campaigns through innovative and proficient approaches to sales. • Served as role model to new employees for company values and standards of performance. • Managed client relationships to optimize satisfaction in the customer experience. • Maintained timely and effective communication with Front Office and Revenue Departments regarding group room blocks, meeting space, event sales, and store management.
• Generated revenue consistently closing $500k/monthly based on combined room and event revenue.
• Oversaw merchandising system, reporting, brand management, sample distribution, etc. related to sales. • Hired, trained, and mentored all new employees in the Sales Department and Front of the House.
• Generated product awareness and global recognition via television, social and print media.
Executive PR and Talent, LLCFounder/ Event Coordinator / Talent Sales / Agent
Jan. 2005• Source, sell, contract, and detail over 25,000 social, fundraising, fashion, music, film, and television events.
• Generate ongoing sales and market growth, currently totaling over $40M in revenue.
• Produce and work as Stage Manager for events with notable groups such as Disney, Range Rover, Levi’s, Dolce & Gabbana, David LaChapelle, Austria’s Top Model, Germany’s Top Model, and Fashion Week. • Produce promotional events for cities such as Rio de Janeiro, Paris, NYC, Mexico City, Tel Aviv, Stockholm, Sydney, South Africa, Beijing, Oslo, Moscow, Berlin, Prague, Madrid, Toronto, Montreal, Vancouver, London.
• Incorporate agile strategies to continuously improve productions and events for clients and promotions. • Serve as Executive Producer for film, music, and TV projects including a concert residency in Las Vegas.
• Act as a periodic liaison between internal partners and clients promoting interpersonal relationships. • Solicit offers, engage in contract negotiations, and execute agreements for over 100 music clients.
• Demonstrate sound leadership skills to 7 global sales teams, ensuring effective goal achievement.
• Conduct regular meetings with staff, artists, and management to align sales, strategy, and markets. • Perform event management and related planning, budget management, retail collaboration, etc. for events. • Coordinate/facilitate several broadcast shows (e.g., Sweeps on Entertainment Tonight/The Insider – 2006).
• Planned and executed official events for Madonna’s 2006 Confessions Tour, 2008 Sticky and Sweet Tour, and 2012 MDNA Tour.
Chisholm PropertiesDirector Of Marketing And Public Relations/ General Manager
Jan. 2001 - Dec. 2006New Orleans, Louisiana, United States• Managed overall programs related to promotions and public relations for business and sales operations. • Directed virtual merchandising and related functions associated with managing sales and business affairs. • Oversaw recruiting, training, mentoring, and developing of staff to achieve highest performance. • Responsible for maintaining overall budgets, management, and spreadsheets for each promotional event.
• Accountable for completing payroll, liquor orders, retail math, procurements, and daily sales reports.
• Maintained consistent communication between each department to optimize guest satisfaction.
• Achieved highest sales attendance records by promoting 12 award winning events within 3 days.
The Sherman House InnPersonal Assistant
Jan. 2000 - Dec. 2001• Maintained high standards per exclusive property expectations, terms, and conditions. • Worked with managers and colleagues to assist and support the completion of administrative functions. • Delivered project outcomes and met expectations on assignments to support hotel goals and objectives.
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