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Network Power<100 people
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Work Background
BracketChief Technology Officer
Nov. 2023Highland, Utah
DatasiteSenior Software Engineer
Sep. 2022 - Nov. 2023Lehi, Utah, United States
LendioSoftware Engineer
Feb. 2021 - Sep. 2022Utah, United States
NuviSoftware Engineer
Sep. 2019 - Feb. 2021
JUMP SoftwareSoftware Engineer I, Team Lead
Apr. 2018 - Sep. 2019Lehi, UT
JUMP SoftwareJunior Software Developer
Mar. 2018 - Sep. 2019Lehi, Utah
DevMountainMentor
Nov. 2017 - Mar. 2018Provo, Utah AreaLed morning reviews, walked through practice problems, and helped students learn how to debug curriculum projects and student personal projects. Contributed refinements to curriculum materials.
DevMountain Student DevelopersWeb Developer
Aug. 2017 - Mar. 2018Provo, Utah AreaThumbs - Get instant, anonymous feedback from other people in meetings and classrooms. ★ Awarded "Most Shippable" (best personal project overall) | Check it out - http://thumbs.jamesdcarlson.com
| GitHub repo - https://github.com/james-carlson/thumbs Technologies: React, Redux, Node, Express, CSS, postgresQL and Socket.io (not part of DevMountain curriculum). Thumbs creates a companion environment to a physical space where someone can ask a question and responses can be gathered anonymously. To keep the experience smooth, there's no logging in. Instead, randomly-generated unique URLs keep sessions separate. When I made Thumbs for my personal project, I personalized it for use at DevMountain. If you would like to use it at your organization, get in touch!
DevMountain Student DevelopersWeb Developer
Aug. 2017 - Nov. 2017Provo, Utah AreaMaintenance Minder - A cloud-based tracking system for maintenance records for homes, cars, etc. | Check it out - https://maintenanceminder.now.sh/
| GitHub repo - https://github.com/maintmind/record-management-app Technologies: React, Redux, Node, Express, RESTful API, CSS, Git, Jest, Auth0 and Cloudinary API (not part of DevMountain curriculum) Life is too short to mess with paper maintenance records! I pitched the idea for this app, which aims to simplify life by giving you a cloud storage solution for maintenance records for your home, car, etc. I helped with various parts of the project on the frontend and backend. I also learned Cloudinary to allow for uploading of maintenance records. Maintenance Minder has a full CRUD backend. (Note: The site is hosted on Zeit's free tier -- if it doesn't load the first time, it's because Zeit puts pages to sleep that haven't been accessed recently. Just try again.)
Texas Tech Physicians - Lubbock Business OfficeDirector of Analytics
Oct. 2016 - Aug. 2017Overhauled a financial reconciliation process that had virtually no existing documentation. Conducted extensive research to understand the conflicting needs of multiple stakeholder groups (including Internal Audit, Accounting, School of Medicine administration, and the MPIP Business Office). Worked side-by-side with everyone involved--from those in the trenches to the executive level--to develop and implement a solution. Developed new workflows and new VBA for Excel applications to automate reconciliation of $70+ million in annual payments recorded in two key systems that did not contain any linking fields (Banner and GE Centricity Business). Greatly increased accuracy of reconciliation (to the satisfaction of Internal Audit) and reduced the time needed for reconciliation two- to three-fold. Created 100+ pages of documentation to assist future employees (developers as well as analysts). Also overhauled several other business office processes (e.g. daily bank deposit) and supported applications used to improve these processes. Reduced time required for daily bank deposit by one half.
Texas Tech Physicians - Patient ServicesSection Manager
Feb. 2015 - Oct. 2016Lubbock, TexasIn 23 clinics (across 3 campuses) of Texas Tech Physicians, improved Abandon Rate and Average Time in Queue by an average of 178% and 248%, respectively. Collaborated with other departments to fully automate reporting, reducing the time required to produce weekly phone reports from 3 days per week to nothing. Taught Microsoft Excel training classes in the Practice Development program.
Rawls College of Business at Texas Tech UniversityResearch/Teaching Assistant
Aug. 2012 - Dec. 2014Lubbock, Texas AreaTaught Leadership & Ethics and Negotiation & Conflict Management courses.
Brigham Young UniversityResearch Assistant (Brad Agle)
Apr. 2012 - Aug. 2012
Brigham Young UniversityResearch Assistant (Jeff Dyer)
Aug. 2011 - Apr. 2012
Brigham Young UniversityResearch/Teaching Assistant (Teppo Felin)
Aug. 2011 - Apr. 2012
Lift InternationalOrganizational Strategy and Leadership Team
Jan. 2011 - Apr. 2011Using existing and free technologies, I conceived, designed, developed, and deployed an online reporting system that facilitated transparency between departments, and increased accountability for interns.
Missionary Training CenterZone Coordinator
Aug. 2010 - Sep. 2011Oversee and facilitate the training and development of 9 other teacher/trainers
Effectuate special organizational change project, cause change in perceptions, methods, practices, and processes
Build and maintain relationships with ecclesiastical leaders, management, and teachers
The Work It Self Group, Inc. ConsultancyIntern
Aug. 2010 - Dec. 2010Performed a literature search to compile large database of the last 10 years of strategic business thinking.
Made recommendations to consultancy regarding ideal positioning and possible future marketing approaches
Missionary Training CenterTeacher/Trainer
Aug. 2008 - Aug. 2010Instilled vision, energy, and enthusiasm while training over 300 volunteers to understand how to align every day actions with their purpose and role.
Facilitated the planning efforts of volunteers and enforced accountability in their learning
Collaborated with and planned regularly with other teachers regarding volunteer needs
Church of Jesus Christ of Latter-day SaintsMissionary
Jun. 2006 - Jul. 2008Assigned to oversee, motivate and train 140 missionaries
Conceived and executed a plan to write a manual for the mission office, greatly reducing the time new office volunteers required to be trained
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