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Work Background
VisaDirector/Lead Cybersecurity Engineer - Cloud Security
Feb. 2020
VisaSenior Cyber Security Engineer
Oct. 2017 - Feb. 2020
VisaSenior Security Consultant
Sep. 2016 - Oct. 2017
ConsultantSenior Security Consultant
Sep. 2015 - Sep. 2016
ExostarSecurity Sales Engineer
May. 2015 - Sep. 2015• Provided technical Pre Sales support for Cloud based SaaS Identity Access Management (IAM) SSO product
• Focused on Aerospace & Defense, Health sciences, and Supply chain verticals.
• Work directly with potential customers to identify specific needs and provide technical recommendations
• Created Proposals, SOW’s, and presentation content specific to individual customer accounts as part of pre-sales activities
• Prepared and presented technical product demonstrations
• Worked with Product Management and Marketing teams to provide input for technical sections of RFPs/RFQs
• Identified and evaluated Pre-sale customer needs and recommended appropriate proof of concept opportunities
• Assisted team members and customer resources in POC deployment
• Recommended appropriate tools to improve overall pre-sales activities
• Communicated with Engineering on issues identified from field observations and customer feedback
• Supported conference/exhibition trade shows with technical demonstrations
• Used cloud CRM to manage pipeline and track opportunity progression.
• Worked with MS Project, utilizing Gantt charts and project plans, to manage time and budget for both pre and post sales activities
NeuStar, Inc.Senior Network & Information Security Sales Engineer
Jul. 2011 - May. 2015• Pre Sales engineering duties including gathering customer design requirements and recommendations for products/services • Work directly with the Sales team in support of pre-sales activity with potential customers
• Use CRM to manage pipeline and track opportunity progression
• Prepare and present product demonstrations and provide input for technical sections of RFPs/RFQs as part of Pre-Sales duties
• Work closely with customer support staff to assist with enrollment of customers on the DDOS mitigation platform. • Design and configure virtual content switches and load balancing to support the customer base in a manner that enables the identification and mitigation of active DDOS attacks. • Configure access lists and controls on Edge devices to prevent unauthorized access to networks designed for DDOS mitigation. • Monitor and investigate DDoS attacks related to production network services. Adhere to SLA process to actively mitigate DDoS attacks against customers base using mitigation countermeasures and firewall filters.
• Actively participate and design DDOS simulations to train counterparts how to identify and mitigate malicious traffic.
AvanadeLead Network Security and Compliance Analyst
Jun. 2010 - Jul. 2011Provide operational run support to multiple clients, including core and edge firewalls, SSL-VPN access, routers, and switching.
Primary Responsibilities include: - Plan, design, and implement configuration changes during scheduled maintenance windows following change management procedures
- Design and implementation of network enhancements and projects
- Allocate and assist users with RSA tokens to access both Juniper and Cisco VPN controllers Projects:
- Disaster Recovery: - Design and implement routing and firewall changes necessary to bring a remote disaster recovery site up within the contracted SLA of 24 hours. Utilized Cisco 3000 VPN Concentrator, Juniper Firewall for front end security and Cisco firewall for backend security. Tools utilized:
- ITSM Remedy, SMS, Dimensions, Voyence, Cisco VPN Client
Juniper NetworksSales Engineer, Herndon VA
Feb. 2009 - Jun. 2010Provide support to Field Sales Proof of Concept ( POC ) labs, where clients come to see hands-on product and feature demonstrations. Primary Responsibilities include: - Provide technical support to Federal, Enterprise, and Service Provider Account teams for Pre & Post Sales POC testing / Product and feature demonstrations - Perform performance testing on high end security products utilizing L2-7 test generation equipment Products supported include: Statefull Firewalls, IDP/IPS, IP Routing, SSL-VPN, Application and WAN acceleration, Network & Security Management, Security Threat Response Management and Log Correlation, Enterprise Switching, Enterprise and Service Provider Routing platforms Test Generation Equipment Used: - BreakingPoint Systems 1K & 10K - Spirent Avalanche Commander
Juniper NetworksLead Engineer, Dallas POC Lab
Jun. 2007 - Feb. 2009Provide support to Field Sales Proof of Concept ( POC ) labs, where clients come to see hands-on product and feature demonstrations. Primary Responsibilities include: - Provide technical support to Federal, Enterprise, and Service Provider Account teams for Pre & Post Sales POC testing / Product and feature demonstrations - Perform performance testing on high end security products utilizing L2-7 test generation equipment Products supported include: Statefull Firewalls, IDP/IPS, IP Routing, SSL-VPN, Application and WAN acceleration, Network & Security Management, Security Threat Response Management and Log Correlation, Enterprise Switching Test Generation Equipment Used: - BreakingPoint Systems 1K & 10K - Spirent Avalanche Commander
Juniper NetworksAssociate Systems Engineer, America's Sales Demo Pool
Aug. 2006 - Jun. 2007Support pre-sales activities by making Juniper products available for customers to evaluate. Responsible for developing a good technical understanding of the Juniper product line and its underlying technologies. Primary tasks involved staging of network equipment, configuration, software upgrades, installation of hardware components, troubleshooting and conveying updates and reports to sales teams.
George Mason UniversitySenior Technical Support Technician
Aug. 2004 - Aug. 2006Provided technical customer service and support to Faculty and Management, sample tasks include: Develop and implemented technical training program for new employees.
Oversee 12+ employees as team lead: set schedules, email listserv manager, and training lead.
Point of contact for upper management.
Updated information on database for clients, troubleshooting, and ticket response using Magic ticket response system.
Installed and imaged 200+ computers in classrooms for the opening of new academic building.
Awarded Certificate of Appreciation for instrumental contributions to the on time opening of new building.
George Mason UniversityWireless Network Support Specialist
Aug. 2003 - Aug. 2004Provided technical customer support to students and faculty with personal laptops for 128-bit WEP wireless LAN.
ITU Support Center SpecialistCT Consultant
Aug. 2003 - Nov. 2003Provided technical customer service to students and Faculty regarding University email system, network issues, and Desktop problems. Accomplishments include:
Supported network engineers in the removal of W32.Sobig.F@mm , W32.Blaster.F.Worm, and W32.Welchia.Worm as part of the Virus Cleanup Project
Awarded Certificate of Appreciation for Participation in Virus Cleanup Project
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