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Work Background
Azuridge Estate HotelBeverage Manager
Jul. 2018 - Sep. 2023Managed beverage program including budgeting, ordering, inventory, and menu development. Delivered wine pairings and tastings for guests and events. Supervised front-of-house operations as Manager on Duty. Scheduled and trained staff, focusing on customer service excellence. Maintained strong supplier relationships to ensure quality offerings.
WestJet AirlinesFlight Attendant
Nov. 2004 - Aug. 2018Ensured passenger safety through thorough knowledge of emergency procedures. Delivered exceptional customer service while managing diverse passenger needs. Served food and beverages in high-pressure environments. Resolved conflicts calmly and effectively.
Red Deer Lake Community AssociationResident Manager
Jan. 2003 - Dec. 2012Coordinated and booked community events. Managed facility maintenance, landscaping, and cleanliness. Handled cash and financial tracking for events. Supervised operations to ensure venues remained welcoming and functional.
Various RestaurantsRestaurant Supervisor
Mar. 1987 - Jan. 2003Provided outstanding service in a range of dining settings. Supervised shifts and supported staff in fast-paced environments. Built strong guest relationships to enhance customer loyalty.
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