StarbucksExecutive Assistant
Aug. 2016Seattle, Washington, United States• Executed efficient systems and processes to optimize the CFO's schedule in scheduling conflicts and increased availability for strategic initiatives.
• Spearheaded the adoption of digital project management platforms like Smartsheet, Asana, and MS Teams, streamlining communication and task tracking, resulting in a 25% increase in project completion rate and improved team alignment.
• Established a successful quarterly CFO Award program to recognize and celebrate exceptional employee achievements, boosting team morale and increasing employee engagement by 40%.
• Leveraged advanced calendaring tools to efficiently coordinate and synchronize thousands of meetings across diverse time zones, resulting in enriched cross-functional collaboration and seamless communication among global teams.
• Implemented robust tracking systems and conducted regular audits to ensure accurate expense reporting, contributing to a 20% reduction in budget variances and increased financial transparency.
• Orchestrated streamlined communication channels across 10+ executive teams, driving stakeholder satisfaction through initiative-taking engagement, prompt responsiveness, and robust collaboration. Strengthened partnerships and enhanced decision-making processes.
• Arranged end-to-end travel planning for domestic and international trips, including air, ground transportation, hotel accommodations, and dining arrangements, ensuring seamless and efficient travel experiences for a team of 100+ employees.
• Enhanced executive-level communication materials, including correspondence, presentations, and reports, contributing to an increase in comprehension, retention, and engagement during high-level meetings and strategic discussions.
• Directed coordination for weekly staff meetings, quarterly off-site (domestic and international), and town hall meetings.