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Work Background
InMind ServicesExecutive Assistant
Jan. 2024 - Dec. 2024● Audited existing systems, systematized workflows, and created & organized new processes for improved efficiency to support team growth of 116% over 6 months
● Implemented the use of programs such as Slack, Calendly, Asana, and Google Drive for increased efficiency across all teams.
● Developed wireframes & page mockups, edited several existing pages, and created new pages as part of a comprehensive website refresh project.
● Created marketing materials including flyers, newsletters, handouts, and managed social media content creation and posting.
● Organized logistics for team events, including sourcing branded materials.
● Collaborated with school districts to plan and schedule professional development sessions. Drafted, proofread, and managed contracts and proposals, ensuring accuracy and timely completion.
● Managed HR files, including payroll information and clearances for staff to maintain compliance.
Institute for Education InnovationEvent Specialist
Sep. 2022 - Nov. 2022Happy to chat about it if it's relevant to you :)
ProvisorLawBusiness Manager
Nov. 2019 - Apr. 2023● Developed and implemented SOPs, leading to a 15% reduction in costs and improved team productivity. ● Boosted sales by 37% annually with the introduction of project management software. ● Drafted key corporate-related documents and identified additional service offerings for clients, increasing company value. ● Provided critical data analytics on sales and accounting to support c-suite understanding of daily activities.
ASAP! Creative Management Experience Manager
Oct. 2019● Create and customize visually compelling content using Canva for both internal use and client-facing documents.
● Collaborate with colleagues and partners to define project scopes and objectives.
● Effectively manage budgets ensuring optimal allocation of funds and reducing extraneous expenses.
● Track project performance, analyze KPIs, and communicate anticipated successes and setbacks.
● Contribute to overall company success by developing strategic plans for data management, staff on-boarding, and other needs as required.
GreystarLeasing Professional
Nov. 2018 - Nov. 2019● Excelled as a top-performing leasing agent on the Lease Up team for the East Market project, notably at The Girard. Consistently secured new residential leases, leading the team in sales performance, and achieving a ranking of #1 agent.
● Planned & executed a variety of events targeted at both resident engagement and lead-generation for potential prospects.
● Audited & reformatted the property’s daily/weekly reports to provide a more comprehensive overview of property performance and projected occupancy status.
The Kreate GroupSpecial Events Coordinator
Aug. 2018 - Mar. 2020Production - Logistics - Travel Management Select Project List: Black Girls Rock! (BET) Soul Train Awards (BET) BET Awards Hip Hop Awards (BET) Leading Women Defined YourCityYourVoice.org
● Acted as a pivotal liaison between clients and internal teams, maintaining a 98% satisfaction rate in client surveys regarding communication and information flow.
● Supervised and managed a team of up to 10 contractors across various disciplines, effectively coordinating deliverables and deadlines.
● Supervised day-of event needs, including setup & breakdown, staff & vendor management, and ad hoc problem-solving.
● Coordinated staff travel schedules & lodging arrangements.
● Procured items for rent or purchase while adhering to event budgets.
KMT Event GroupOperations Manager
Nov. 2017 - Sep. 2018Philadelphia, Pennsylvania● Created and implemented all back-end tracking & reporting systems for event planning & back-end operations.
● Developed marketing materials & communications, including client contracts, marketing emails, social media posts, new hire documents, FAQs, and more.
● Managed a team of interns and day-of coordinators to ensure all events were adequately staffed.
● Consulted with clients to determine their planning needs & created customized action plans.
● Assisted with planning and organizing all practical aspects of events, including contract review & negotiation, room setup, creation of budgets, and sourcing vendors.
Westminster ManagementLeasing Agent
Oct. 2015 - May. 2018Philadelphia, PA● Developed & implemented procedures to improve deal tracking & reporting, new agent training, and other internal systems.
● Managed a full-site audit including photographs and floorplan development of 500 apartments across 8 buildings. ● Remained the top selling agent over the course of nearly 3 years while also overseeing all leasing staff training and schedules.
● Coordinated with on-site business to promote their good & services to new move-ins.
The Philly Apartment CompanyRental Agent - Leasing Specialist at the Piazza
Mar. 2014 - Oct. 2015
Independent ContractorPromotions & Experiential Marketing
Sep. 2009 - Dec. 2015Greater Philadelphia AreaFor several years, I had the pleasure of both leading and working in teams to represent a variety of national brands, including Showtime Sports, ABC Family, US Air National Guard, Woodford Reserve, Chevrolet, Samsung, and Match.com, made possible through partnerships with companies such as Capital Wine & Spirits, Crispin Porter + Bogusky Outer Active, TEAM Enterprises, The Marketing Arm and a host of other organizations. ● Led and participated in teams to increase visibility and sales for nearly 100 different products and organizations.
● Supervised events in a management role to anticipate, proactively prevent, or resolve problems.
● Contributed to social media management through social media content creation and strategy development.
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