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Work Background
RR DonnelleyCustomer Service Specialist/Artwork Coordinator
Jan. 2022Warsaw Metropolitan AreaCoordination of the development of artwork from the design phase until printing/production.
Settting up the artwork project schedule to deliver artwork in synchronization with the overall initiative schedule and per initiative success criteria, collaborating with a multi-functional team and external suppliers.
Initiating and leading artwork meetings to address, resolve or escalate issues, driving the decision-making process within Initiative team and with external business partners. Implementation of fixes in case of final artwork rejections, and requesting action plans from a multi-functional team for results improvement. Propose and drive continuous improvements and efficiency in Artwork processes. Building strong relationships and maintain them with the graphic artwork studio, print suppliers and the Clients. Customers: Polaris, Stryker, Lego, Eli Lilly, Pokemon, Abbott, Phillip Morris, Philips.
ShellManager - Shell Polska (petrol station)
Aug. 2021 - Oct. 2021Pruszków, Mazowieckie, PolandRecruiting employees of SHELL petrol stations. Providing training to Station employees in compliance with SHELL POLSKA standards
Placing orders and controlling supplies.
Inventory control. Checking the station's checkout system. Controlling the sales of shop items and fuel. Controlling marketing and planogram at the Station. Organizing employees work. Setting goals and tasks. Control over SHELL standards and promotions. Implementation of sales targets, maximization of the Station's sales potential.
AMIC POLSKA Sp. z o.o.Manager - AMIC ENERGY (petrol station)
Oct. 2019 - Mar. 2021Warsaw Metropolitan AreaRecruiting employees to SUBWAY petrol stations and restaurants. Providing training to Station employees in compliance with AMIC ENERGY standards.
Providing training to SUBWAY restaurant employees in compliance with SUBWAY standards. Organizing orders and deliveries. Controlling the checkout system at SUBWAY stations and restaurants. Controlling the sales of shop items and fuel. Organization of employees’ work.
Setting goals and tasks.
Control over the standards and promotions of the AMIC Group. Implementation of sales targets, maximization of the sales potential of SUBWAY stations and restaurants.
Pater Firma A.E. Daniluk Sp. j.Manager - Shell Polska Franchise (petrol station)
Nov. 2011 - Oct. 2019Warsaw/SiemiatyczeRecruiting employees of the petrol Station and Restaurant.
Organizing orders and deliveries. Setting sales prices of products at the Station. Controlling the checkout system of the Station and Restaurant. Controlling the sales of items and fuel. Organization of employees’ work. Introducing new solutions in the scope of standards and promotions in order to increase the
competitiveness of a petrol station. Implementation of sales targets, maximization of the sales potential of the Station and Restaurant.
RR DonnelleyCustomer Service Specialist/Production coordinator
Jan. 2011 - Sep. 2011WarszawaBuilding and managing relationships with the company's customers. Preparing presentations, valuations
and cost estimates. Customer service in accordance with the provisions of agreements. Price negotiations with
subcontractors. Production consulting. Supervision and production control. Supervision and control of deliveries (EU and countries outside the EU). Customers: Renault (France), Dacia (Europe, Africa, Asia), Briggs & Stratton (Czech Republic and USA),
Roche (Poland)
Poligrafia Sp. z o.o.Production Coordinator
Mar. 2006 - Dec. 2010Warszawa/BydgoszczBuilding and managing relationships with the company's customers. Customer service in accordance with the provisions of agreements. Production consulting. Customers: Samsung Electronics Polska, Herlitz Polska, Herlitz AG, MT Targi, Eltrim, Pater Firma, RKW
Foods Ltd.
Agencja reklamowa Creative Group Sp. z o.o.Account Manager/Production Coordinator
Sep. 2002 - Dec. 2010WarszawaManaging a team of 5 employees (graphic studio and DTP studio). Coordinating the implementation and production of all advertising materials and campaigns for the
CUSTOMERS of the agency (POS materials, leaflets, product catalogs, advertising gadgets, banners,
billboards, advertising in the press, radio and TV, websites, managing several social forums, loyalty
programs, research in Internet) CUSTOMERS: Samsung Electronics Polska, Herlitz Polska , Herlitz AG , Biatel S.A., Mokate S.A.,
Lediberg, , Eltrim – electric cable production plant , Pater Firma – producer of paving stones
DigiprintAccount Manager/Production Coordinator
Mar. 2000 - Aug. 2002Warsaw Metropolitan AreaComprehensive support for three strategic customers of the Agency: Carrefour – Champion, Globi chain stores and Janki and Targówek Shopping Center.
Implementation of promotional and marketing activities, organizing advertising campaigns, planning work
schedules, searching for contractors, preparing cost estimates. Supervising the production of POS
materials and advertising leaflets for Champion and Globi, Praktiker and Real stores.
Managing a team of seven employees (graphic studio and DTP studio)
A Propos s.c Publishing House and Advertising AgencyAccount Manager
Jun. 1998 - Jan. 2000Warsaw Metropolitan AreaComprehensive customer service. Promotion, sale and supervision of the production of teaching and promotional materials for distance
learning companies: - private Distance Learning Center "AVANS". - private Distance Learning Center "DLC".
PolkomtelCall Center Specialist
Apr. 1997 - Jan. 1998Warsaw Metropolitan AreaProviding support for individuals and companies, concerning telecommunication services.
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