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Work Background
E.ON Digital TechnologyProduct Owner
Jan. 2025Essen, North Rhine-Westphalia, Germany• Prioritized and maintained the product backlog to guide the development team at E.ON Digital Technology.
• Bridged communication between stakeholders and the development team to ensure alignment with project goals.
• Defined and conveyed the product vision, aligning it with business objectives.
• Gathered and analyzed user feedback to continuously improve the product.
E.ON Digital TechnologyBusiness Coordinator : Network Security Services
Jun. 2022 - Jan. 2025Essen, North Rhine-Westphalia, Germany1. Reviewed and evaluated tender proposals (RFS process) from vendors, ensuring alignment with project requirements, budget, and timelines.
2. Coordinated with internal stakeholders to assess tender submissions, providing feedback and recommendations for vendor selection. 3. Mediator between providers and service owners for smooth and easy working environment.
4. Budget planning for different services in network security
5. Process optimization and development of new processes for better IT governance
6. Cooperation in projects and BAU delivery in collaboration within infrastructure and EON companies and subsidiaries in different countries
7. Collaboration in processes of Incident/Problem and Change Management
8. Creating and maintaining service transparency and communication towards internal and external customers and stakeholders
9. Cooperation in the planning of roadmaps and service strategies
10. Drive and maintain the roadmap progress in collaboration with the team
11. Evaluation, follow-up and steering of suppliers and partners for Network Security Services
GMBH VATTENFALL EUROPE TRADINGWorking Student
May. 2021 - Jun. 2022Hamburg, Germany1. Data allocation for all the incoming data within sales, trading and marketing teams. 2. Performing day to day activities with forecasting of long term requirements .
3. Managing portfolio for different production processes and ensuring stability of processes.
4. Acted as mediator in between the sales and traders team with efficient data management.
Siemens GamesaWorking Student in IT strategy and Architecture
Jul. 2019 - Dec. 2020Hamburg, Germany1. Helped migration of application portfolio from SharePoint to ServiceNow.
2. Worked together with portfolio architect to build an application portfolio in SharePoint. 3. Handling of Day to day activities, change and incident management in ServiceNow. 4. Developed team communications and information for meetings. 5. Used Microsoft Word and other software tools to create documents and other communications. 6. Participated in continuous improvement by generating suggestions, engaging in problem‑solving activities to support teamwork. 7. Evaluated current processes to develop improvement plans and handled different changes and incidents on a daily basis. 8. Restructured procedures through coordination with enterprise architect to create and execute projects. 9. Communicated software and application developments, portfolio changes and annual performance information to clients.
Nordex GroupWorking Student in PLM and data management
Jan. 2019 - Mar. 2019Hamburg, Hamburg, Germany1. Created information architecture to format content and method of distribution. 2. Used Microsoft Word and other software tools to create documents and other communications. 3. Coordinated with project management staff on database development timelines and project scope.
4. Created a benchmark of famous collaboration tools available for document management. 5. Worked as a Space Administrator in Atlassian Confluence.
Tata Consultancy ServicesSystem Engineer
Jan. 2016 - Sep. 2018Pune Area, India1. Worked as Google Apps Administrator for a Europe based Company. 2. Gave Technical User support (L2) in ServiceNow for more than 100 thousand users. 3. Was trained in Python, JAVA, HTML, JavaScript and Google Apps Script 4. Have experience working with Active Directory, ITIL, Agile Project Management. 5. Worked with change management and incident management system in ServiceNow for around three years
6. Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system oriented projects. 7. Offered friendly and efficient service to all customers, handled challenging situations with ease. 8. Participated in continuous improvement by generating suggestions, engaging in problem‑solving activities to support teamwork. 9. Developed and implemented performance improvement strategies and plans to promote continuous improvement. 10. Performed duties in accordance with all applicable standards, SLAs, policies/ and regulatory guidelines to promote safe working environment.
11. Developed small scale automation google apps projects with the help of Google Appscript
12. Helped user onaboarding with active directory management
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