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Administrator
Marshall Health NetworkAdministrator
Jun. 2024Huntington, West Virginia, United StatesMarshall Health. Ophthalmology and dentistry departments. Hire/Recruit physicians and mid-levels and develop contracts Evaluate new practice locations and participate in property acquisition Oversee annual budget process for the physician practice Meet with physicians monthly to discuss financial impact and opportunity Collaborate with physicians to set budgets, targets and goals for financial and operational growth Develop marketing strategy for new physicians and current faculty Assist in the development of new projects and efforts for the practice to expand its footprint in the community and surrounding areas Analyze volumes, forecasts and trends and determine appropriate daily prioritization of Revenue Cycle process Create reporting needs for volume analysis, productivity, and QA analysis to provide to Rev Cycle Operations leadership
Director of Surgical Services
HCA HealthcareDirector of Surgical Services
Oct. 2023 - Jun. 2024Palatka, Florida, United StatesHCA Florida Putnam Hospital. Responsible for Operational and Financial areas, growth and development for Perioperative Services. Achieved the 94th percentile rank for the North Florida Division for department performance in 3 months; started at the 50th percentile Reached 1st place in the division with First Case On Time Starts Reached 3rd place in the division with Physician Turn Around Times Reached 2nd place in the division with rescheduled canceled cases Successfully reallocated block time to accommodate the physicians and meet the goals set by the division Assessed the sterilization process and created plans of correction so the department preformed up to standards Responsible for the financial and operational function of the Department Recruit physicians Evaluate current processes to determine improvements needed using LEAN principals Oversee annual budget process for the department Monitor monthly and annual goals Meet with physicians monthly to discuss financial impact and opportunity Collaborate with physicians to set budgets, targets and goals for financial and operational growth Assist in the development of new projects and efforts for the practice to expand its footprint in the community and surrounding areas
Administrator
HCA HealthcareAdministrator
Mar. 2020 - Oct. 2023Gainesville, FloridaNorth Florida Surgical Pavilion. Responsible for Operational and Financial areas, growth and development for the Ambulatory Surgery Center. Achieved 7% growth in Cases 2021 vs. 2022 Achieved 26% growth in EBITDA 2021 vs. 2022 Achieved 6% growth in Cases July YTD 2023 vs. July YTD 2022 Moved Physician Satisfaction results upward by 7% from 2021 to 2022 Staff Satisfaction results increased 3% from 2021 to 2022 Improved Patient satisfaction scores to move the ASC to one of the top 10 in the country; spent several weeks at #1 Effectively navigated boil water issue with the city without negatively impacting operations Achieved JCAHO accreditation for 2023 Successfully positioned center to achieve no citations from AAAHC in less than 6 months from starting at the center AHCA/CMS Survey no citations for 2021 Created various communication tools to use with staff and physicians to keep everyone informed more timely Diversified Case Mix and Payer Mix through Marketing to Strategically Selected Physicians Accountable for marketing of the facility and growing the business Provide leadership to the program planning process, providing operational expertise to the development of the annual goals and objectives Responsible for ensuring timely completion of all required financial and operational reports; responsible for the monitoring of expenses and the reporting of variances recommending changes as needed to meet projected net income Effectively added an additional specialties to the available services offered
Administrator
Marshall Health NetworkAdministrator
May. 2016 - Mar. 2020Huntington, West Virginia AreaMarshall Health OBGYN. Responsible for Operational and Financial areas, growth and development for the OB/GYN department in an academic medical school. Includes multiple sites and all sub-specialists in OB/GYN including but not limited to oncology, REI/Infertility, Uro GYN, adolescent GYN, general, robotic surgery. Started telemedicine services for sub specialists to reach rural areas. Achieved 12% growth in total visits within practice in FY 2017 vs. FY 2019 Achieved 8% growth in new patient visits within practice in FY 2017 vs. FY 2019 Added additional ultrasound suites Started Telehealth Services for sub-specialists Hire/Recruit physicians and mid-levels and develop contracts Evaluate new practice locations and participate in property acquisition Oversee annual budget process for the physician practice Meet with physicians monthly to discuss financial impact and opportunity Collaborate with physicians to set budgets, targets and goals for financial and operational growth Develop marketing strategy for new physicians and current faculty Assist in the development of new projects and efforts for the practice to expand its footprint in the community and surrounding areas Analyze volumes, forecasts and trends and determine appropriate daily prioritization of Revenue Cycle process Create reporting needs for volume analysis, productivity, and QA analysis to provide to Rev Cycle Operations leadership
Administrator/VP Operations
Marshall Health NetworkAdministrator/VP Operations
Jan. 2015 - May. 2016Point Pleasant, West VirginiaPleasant Valley Hospital. Responsible for Operational and Financial improvement, growth and development for multiple physician practices and hospitalist program. Physician practices include multiple internal/family medicine, cardiology, oncology, wound center, neurology, ortho, OB/GYN, express cares, and surgery. Oversight also extends to the Hospitalist and ER program as well as the housekeeping, dietary, and laundry departments in the hospital. Achieved 15% increase in visits within PVMG in FY 2015 vs. FY 2014 (approximately 8,000 more visits) Recruited and employed 12 new providers in FY 2015 Created physician stats dashboard Opened additional Express Care site in Pomeroy, OH Created and Implemented Mid-Level Contract that included a Non-Compete Implemented Drug Trials with Hospitalist team in collaboration with Marshall Health Hire/Recruit physicians and mid-levels and developed contracts Evaluate new practice locations and participate in property acquisition Oversee annual budget process for the physician practices, ER, Hospitalist Team, Housekeeping, Laundry and Dietary Departments Meet with physicians monthly to discuss financial impact and opportunity Collaborate with physicians to set budgets, targets and goals for financial and operational growth Develop marketing strategy for new physicians Assist in the development of new projects and efforts for PVH to expand its footprint in the community and surrounding areas
Director of Growth and Development
Marshall Health NetworkDirector of Growth and Development
Jul. 2014 - Jan. 2015Huntington, West Virginia, United StatesCabell Huntington Hospital. Responsible for Operational and Financial improvement, growth and development for Perioperative services. Implemented Team Approaches to Problem Solving and Process Improvement using Lean Methodologies on Multiple Processes and Projects Developed Processes for Vendor Relations in Perioperative Services to Curtail Non-Contracted Purchases Improved Physician Relations by Developing Frequent Communications to Keep them Engaged and Informed Responsible to develop, lead, coordinate, and facilitate three primary areas of focus for perioperative services: 1) budget; 2) business growth and development; and 3) service excellence. Responsible to collaborate with surgeons and their offices to grow the volume and improve efficiencies Accountable to collaborate with surgeons, their office staff, and various other hospital staff to improve processes and increase throughput for perioperative services using Lean methodologies Responsible to analyze, create, develop, implement and sustain progress while recognizing and implementing change to stay at the markets leading edge Facilitates the development of the budget which is designed with organizational and perioperative strategic initiatives for Perioperative department including: Anesthesia Services, Bariatric Clinic, Cabell Huntington Hospital Surgery Center, Endoscopy, Operating Room, OR Sterile, preoperative and outpatient surgery, and PACU Oversees the use of change processes, such as Lean methodologies to obtain service excellence Facilitates the development of benchmarks that drive best outcomes in growth and development of perioperative action plans Accountable to develop effective methodologies to achieve and exceed expense and labor budget Responsible for collecting monthly utilization and staffing information and preparing various reports utilizing that information in perioperative financial reports, and distribution to executive director, operations manager
CEO/Administrator
Marshall Health NetworkCEO/Administrator
Nov. 2006 - Jul. 2014Huntington, West Virginia, United StatesCabell Huntington Surgery Center. Responsible for operational and financial areas of the Ambulatory Surgery Center. Increased Gross Revenue by 37% Increased Net Patient Revenue by 26% Decreased Costs per Case Decreased Expenses by Approximately $200,000 in One Calendar Year Successfully Passed Two Joint Commission Inspections with Minimal Recommendations from the Surveyors Diversified Case Mix and Payer Mix through Marketing to Strategically Selected Physicians Accountable for marketing of the facility and growing the business Responsible to collaborate with surgeons and their offices to grow the volume and improve efficiencies Develop and maintain an effective marketing program that encompasses physicians, patients, medical groups Provide leadership to the program planning process, providing operational expertise to the development of the annual goals and objectives Responsible for ensuring timely completion of all required financial and operational reports; responsible for the monitoring of expenses and the reporting of variances recommending changes as needed to meet projected net income
Business Office Manager
Marshall Health NetworkBusiness Office Manager
Sep. 2005 - Nov. 2006Huntington, West Virginia, United StatesCabell Huntington Surgery Center. Responsible for the Revenue Cycle for the Ambulatory Surgery Center.
Assistant to the Director
HCA HealthcareAssistant to the Director
May. 2004 - Sep. 2005Hurricane, West Virginia, United StatesPutnam General Hospital. Assisted the Director with various department oversight and functions.
Billing Clerk
Marshall Health NetworkBilling Clerk
May. 2003 - May. 2004Huntington, West Virginia, United StatesHuntington Internal Medicine Group. Responsible for billing charges for various physician practices and specialties.

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