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Work Background
Chief Operating Officer
Wise AgentChief Operating Officer
Oct. 2017 - Sep. 2024Fountain Hills, ArizonaAs the Chief Operations Officer of Wise Agent, Eleni oversee Wise Agent's business operations and works hard to ensure superb customer experience. She ensures the company has effective operational and financial procedures in place while managing each department’s daily operations.
Director of Operations
Wise AgentDirector of Operations
Sep. 2015 - Oct. 2017Fountain Hills, AZManage day to day operations. Work closely with developers assigning projects and monitoring their progress. Work closely with Customer Support to relay new projects and get feedback from customers. Work closely with Sales and Marketing. Work closely with Partners to optimize API integration.
System Administrator
Wise AgentSystem Administrator
Dec. 2011 - Sep. 2015Fountain Hills, AZ- Responsible for maintaining SQL Server - Managing IT projects - Developing new software features - Monitor and maintain AWS services
Applications Systems Analyst
Fort McDowell CasinoApplications Systems Analyst
Apr. 2010 - Dec. 2011
Techncial Support
CrossCom NationalTechncial Support
Oct. 2001 - May. 2003Assisted technicians in programming, troubleshooting and installing Avaya, Nortel, Panasonic, Toshiba, Vodavi, and Inter-Tel products. Worked on various projects for different customers - lead technician that worked on upgrading Blockbuster Videos' POS system, a project that lasted for 6 months. Lead technician on Ann Taylor's new installations. Assisted the project managers with techicial issues and worked with field technicians that needed assistance.
Telecommunications Analyst
SBCTelecommunications Analyst
Jan. 2000 - Sep. 2001Coordinated technicians to sites that needed service on their voice system. Worked as a liason between the customer and the technician relaying information to the technician on what the customer needed.

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