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Work Background
First Citizens BankVice President Business and Risk Management
Aug. 2014Jacksonville, FloridaLed integration efforts across human resources for multiple workstreams including Benefits, Payroll and HR Operations for multiple mergers and acquisitions. Responsible for the build-out and management of the Risk Management program for Human Resources including identifying and developing operational risk and controls. Developed key relationships with internal and external compliance and audit partners. • Manages and maintains excellent risk profile for Human Resources across audit, compliance, and SOX reviews • Responsible for Enterprise Risk Assessment of all COEs, including issue management, control testing and key risk metrics
• Strong partnership with Risk, Compliance, and Internal/External audit teams • Created best practices and operational efficiencies for both Contingent Management and Leave of Absence programs • Drives coordination and allocation of HR resources across HR priorities, projects, programs, and initiatives. Assists and supports HR leaders in the successful and timely completion of projects.
Deutsche BankPMO Specialist
Feb. 2014 - Aug. 2014Jacksonville, Florida, United StatesSupported the project manager to ensure successful execution of Global Cross Business Services projects. Including assistance with project initiation & project plan development; resource & financial management support; project reporting & tracking.
Deutsche BankProject Manager
Mar. 2012 - Feb. 2014Jacksonville, Florida, United StatesSuccessfully managed over 35 inbound and outbound projects over the 2012 to 2013 year. Created, documented and presented various reporting, process and project documentation for Outsourcing initiatives. Proven ability to work independently and collaboratively with both local and remote project teams and colleagues in the United States and overseas
Deutsche BankAudit and Site Coordinator
Dec. 2010 - Mar. 2012Jacksonville, Florida, United StatesResponsible for enterprise risk reporting for the GBS business. Worked with business line managers to identify and mitigate operational risk items. Achieved a high-level rating of 96.5% on the Internal Sourcing Review, the highest rating across the GBS Service Centers. Liaised with internal and external auditors to coordinate reviews.
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