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Work Background
DextProject Manager
Dec. 2023 - Nov. 2024RemoteDelivered Dext’s website project end-to-end, managing design and content agencies, an offshore development team in Bulgaria, and phase 2 planning. Roles and Responsibilities: Project Leadership: Guiding a talented team of developers, designers, and content creators to ensure the project aligns with Dext's strategic vision. Agile Methodology: Implementing Agile practices for efficient project execution and timely delivery, while ensuring flexibility and responsiveness to change. Stakeholder Engagement: Collaborating closely with internal stakeholders and external partners to align project objectives with business goals and user needs. Quality Assurance: Focusing on delivering a high-quality, user-centric digital applications that meets the latest standards in design, functionality, and security. Budget Management: Overseeing budget allocation and ensuring optimal resource utilisation for maximum efficiency and cost-effectiveness. Risk Management: Proactively identifying and mitigating project risks to ensure smooth execution and delivery.
Moondial Digital ServicesFounder
Nov. 2023Edinburgh, Scotland, United KingdomAt Moondial Digital Services, we specialise in delivering expert digital project management, creative design services, and strategic digital consultation tailored to the unique needs of businesses navigating the complexities of today’s digital landscape. Our Services: Digital Project Management
We excel in managing and executing large-scale digital initiatives, including website migrations, e-commerce platform development, and ongoing enhancement projects. Our team ensures seamless project delivery through structured governance, detailed planning, and robust stakeholder management, all while adhering to Agile and PRINCE2 methodologies. Design Services We craft visually compelling, user-centric digital experiences. Our design team blends creativity with technical expertise to develop responsive websites and interfaces that enhance customer engagement and drive business growth. Digital Consultation Our consultancy services help businesses implement effective digital strategies, optimise internal processes, and stay ahead of emerging trends. From advising on digital transformation to integrating the latest technologies, we offer practical solutions that ensure long-term success. Our Approach:
At Moondial, we pride ourselves on a collaborative, results-driven approach. We work closely with your teams to understand your goals, delivering bespoke solutions that align with your business strategy. Using industry-leading tools such as Jira, Confluence, and Smartsheet, we ensure transparency, efficiency, and the highest quality outputs.
LeithSenior Project Director
Nov. 2021 - Jun. 2023Edinburgh, Scotland, United KingdomSpearheaded technology delivery and project management for high-profile accounts, while being a senior member of the digital team, supporting departmental strategy and innovation. • Delivered a re-platforming project for National Galleries Scotland, migrating from Drupal 7 to Drupal 10 and transitioning from Drupal Commerce to BigCommerce for their online shop. • Led strategic account growth for Nando's by strengthening client relationships and optimising their website, mobile app, email campaigns, and SEO strategy. • Directed projects for the Scottish Government, including Scottish Rural Network and Net Zero Scotland. • Line managed two project managers, supporting their projects, fostering professional development and ensuring consistent delivery standards.
Kin + Carta EuropeSenior Project Manager at Kin + Carta Connect
Mar. 2018 - Nov. 2021Edinburgh, United KingdomSenior Project Manager/Programme Manager overseeing key accounts, responsible for leading large-scale projects, defining efficient delivery models, and managing project teams: • Co-Programme-managed a cross-functional team of 60 for the Lexus Europe and Lexus UK accounts, supporting their website’s ongoing enhancement and migration from SDL Tridion to AEM.
• Managed a data-driven initiative to assess and enhance digital compliance across Toyota and Lexus markets. Streamlined compliance standards from 150 to 40 using MECE principles and deployed a SurveyMonkey-based survey to collect self-assessments from over 40 global NMSCs (National Marketing and Sales Companies). Automated data validation and reporting processes, delivering tailored insights and benchmarks via Excel and Power BI to support strategic decision-making. Coordinated cross-functional teams, vendors, and stakeholders to align objectives, mitigate risks, and ensure delivery. This project improved compliance visibility and provided NMSCs with actionable roadmaps to enhance digital maturity.
• Directed and delivered projects for Lloyds Banking Group across their digital estate as well as supporting their migration from Ektron to AEM.
• Led projects for Sun Life UK on the Optimizely CMS platform, that integrated with their internal systems.
• Led the redesign of the Royal London Asset Management website platforming to the Optimizely CMS.
• Provided line management for three project managers, fostering their development and supporting their career progression.
EmperorClient Director
Apr. 2017 - Mar. 2018Edinburgh, United KingdomI was a Digital Client Director, leading digital projects in the Edinburgh office. The role involved leading on pitches, guiding clients on their digital strategy, finding new leads and supporting the Client Services team on pitches and new business.
DigitasLBiLead Project Manager
Aug. 2016 - Mar. 2017Edinburgh, United KingdomI was a lead project manager with the digital marketing agency DigitasLBi in their Edinburgh and London offices. I was focussed on retainer-based media projects for Standard Life and Hewlett Packard Enterprise, helping to define campaign goals, resource delivery teams and implement project governance.
BiteDAProject Director
Jun. 2015 - Aug. 2016Glasgow, United KingdomI was asked to join the company to plan, direct and deliver a large website redesign project for the global technology firm Ricoh. The remit was to deliver websites for the EMEA region (25 sites) which promote their products, services, support and insight information. The concept went through a user tested UX phase and each site was built to be responsive, multi-lingual and support an ongoing digital marketing strategy. The project was managed using SCRUM. My role included:
• Implementation of a project governance and Agile delivery strategy
• Platform migration planning
• Led the definition of project requirements then translated these into Epics, User Stories and Tasks. • Managed the budget and RAID for each area of the project, providing regular reports to the client to show risks, budget and resource burn.
IndiciaSenior Project Manager
Nov. 2013 - Dec. 2014Edinburgh, United KingdomI was employed at Indicia as a senior digital project manager, where I lead the project management team of 4 across Edinburgh and London. My role at Indicia was varied, as I was tasked to implement and drive a project management process for the whole company as well as advising and directing clients on their digital strategy. I also supported the client services and commercial teams across their 3 locations (Edinburgh, London and Bristol).
Emperor DesignSenior Digital Project Manager
Aug. 2008 - Nov. 2013Edinburgh and LondonI worked at Emperor for over 5 ½ years, employed as a project manager, then progressing to a senior digital project manager, based in both the Edinburgh and London offices. My role was a hybrid between project management and client services. I delivered online solutions from initial brief through to deployment, leading internal and 3rd party teams, but I also managed client relationships, steered account strategy, and identified new business opportunities. • Led the delivery on the Megabus public and agent portal websites in the UK, Europe, US and Canada
• Led the delivery of the national bus website www.stagecoachbus.com, including the delivery of their ticketing application, and nationwide bus journey planner
• Managed multiple corporate reporting website builds for clients such as Epistem, and Hargreaves Services
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