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Work Background
Health Bridge Consulting LLCBusiness Owner
Apr. 2024Lexington, KY Owner of Health Bridge Consulting, LLC, specializing in management, start-up operations, and operational efficiency consulting in the health care space. Health Bridge also provides all levels of leadership coaching and development for teams and individuals, bringing the unique lens of psychological safety and inclusive workplace practices.
Bluegrass Care NavigatorsChief Operating Officer, Clinical Services
Mar. 2022 - May. 2024Lexington, Kentucky, United StatesResponsible for all clinical operations across Bluegrass Care Navigators including hospice, adult and pediatric palliative services, clinical pharmacy, DME, home primary care, home health, transitional care, personal care and private duty, and the first CMS approved PACE program in Kentucky, opening 8/1/2022.
Bluegrass Care NavigatorsVice President and Chief of Integrated Care
Oct. 2021 - Mar. 2022United States
Bluegrass Care NavigatorsVice President and Chief Hospice Officer
Nov. 2017 - Nov. 2021
Caretenders Almost FamilyExecutive Director of Operations and Sales -CKY
Dec. 2013 - Nov. 2017Lexington, Kentucky AreaExecutive Director of operations and sales in Central Kentucky for fourth largest publically traded home health agency in the nation. Ranked #4 among all executive directors in the company for achievements in sales and growth in 2015. Responsible for proactively partnering with health care referral sources in order to accomplish mutual quality measures and outcomes in a rapidly changing health care reimbursement environment including Accountable Care Organizations, Bundled Payment Programs and Value Based Purchasing Models. Manages financial and clinical operations and ensures compliance with all state, Joint Commission and Medicare regulations. Leads and motivates sales team to accomplish growth initiatives and meet sales goals by developing strong referral source relationships with C-Suite, hospitals, skilled nursing facilities, assisted living facilities and physician practices. * Responsible for monitoring clinical outcomes for 5 branches of the Central Kentucky agency; ensures clinical outcomes are in alignment with CMS benchmarks. * Ensures care delivery model is consistent with the company's senior advocacy mission. * Monitors compliance with company standards for billing and reimbursement.
* Coaches and mentors nursing leadership at branch level. * Responsible for coaching, mentoring and advising sales team to ensure company growth. Develops relationships with C-Suite at hospitals, skilled nursing facilities and physicians in order to support the initiatives of the sales team.
Self-employedConsultant
May. 2013 - Aug. 2013Lexington, Kentucky AreaEvaluated specialty physician practice and made recommendations to physician-owner and practice administrator regarding policies and procedures, operational flow, personnel development and training and billing/revenue cycle.
YMCA of Central KentuckyMetro Board Member
Jan. 2009 - Jan. 2013Association-wide board member; Chair of Membership and Program Committee; Fundraising Committee
Saint Joseph Health SystemDirector of Corporate Health Services
Apr. 2007 - Feb. 2013Lexington, Kentucky AreaSAINT JOSEPH HEALTH SYSTEM, Lexington, KY 2007 -2013
Director, Corporate Health Services
Responsible for implementing corporate outreach program for statewide non-profit health system through establishing and overseeing multiple medical clinics specializing in employer services. Also responsible for developing corporate wellness and prevention program to provide to employers across the state in order to prevent and address chronic disease in employee population. • Achieved $900K+ positive contribution margin within 3 years of implementing corporate outreach program, resulting in increased revenue for hospital system.
• Retained staff of 20+ direct reports spanning multiple medical professions by focusing on training, communicating expectations, and providing positive reinforcement.
• Developed direct marketing campaign targeting 9 separate health risk populations in order to drive commercially-insured consumers to hospital service lines resulting in $1M+ billed charges for organization. • Partnered with YMCA of Central Kentucky to increase access to wellness and prevention services to 3,000+ YMCA members and 5,000 hospital staff members resulting in development of 4 new wellness and prevention program offerings targeting chronic disease within 1st year of implementation. • Developed operational budget of $1M+ and ensured budget compliance by evaluating and adjusting labor and supply costs in relation to volumes.
Saint Joseph Health SystemOccupational Medicine Manager
Jan. 1998 - Apr. 2007Saint Joseph Health System 1998 – 2007
Responsible for ground-up development of three occupational health clinics for non-profit health system. • Negotiated and monitored medical provider contracts for 3 medical practices. • Supervised 5 medical providers including physicians, physician assistants, and nurse practitioners.
• Oversaw daily operations at medical practices including personnel management and development, and adherence to operational budgets of $1M+.
• Implemented occupational medicine-specific software to increase clinic efficiency and collections process; served as system administrator for software system. • Developed and implemented sales and marketing plan for occupational medicine clinics including print, direct mail, website, and door-to-door sales.
privately owned occupational medicine clinicRegistered Radiographer
Sep. 1996 - Feb. 1998Duties included performing x-rays, drug and alcohol testing and assisting with medical procedures.
University of Kentucky Chandler Medical CenterRegistered Radiographer
Jan. 1995 - Jan. 1996Registered Radiographer at Level I Trauma Center. Worked in all areas of x-ray technology including emergency room, operating room, fluoroscopy and general diagnostics.
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