NestléSocial Media Listening Analyst
Apr. 2020 - Nov. 2021Handled Nestle USA, Nestle Philippines, Nestle Anglo-Dutch Caribbean, and Wyeth Philippines.
Spearhead the migration of accounts of the brands from Social Studios (Salesforce) to Sprinklr.
Maximised social listening tools by creating boolean queries, topic profile, and dashboards.
Responsible in crisis monitoring of brands. Riding trends from both local and international markets. Brands: Milo, Maggi, Chuckie, Nestle Cream, Nesfruta, BearBrand, Nido, Nescafe, KitKat, Nestea, Cerelac, Purina, Nestle Breakfast Cereals, Nestle Milks, Nestle Health Science, Gerber, and many more.