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Work Background
Informatics Engineer
Astrix Technology, LLCInformatics Engineer
Apr. 2021 - Aug. 2024
Service Delivery, Applications Manager
BeiersdorfService Delivery, Applications Manager
Sep. 2019 - Apr. 2021Cleveland, TennesseeNOTE: this is the same location I have been at since 2005 - the site has been bought out several times Reports from Qualityze, Empower3, and Labware LIMS. Ensure smooth workflow by establishing Global IT SOPs, while acting as a SME (Subject Matter Expert) on quality SOPs. I analyze and implement validation and Quality protocols, when required IT input, and facilitate custom-coded Microsoft Access databases. The following are highlights of the value I brought to Beiersdorf: ☛ I boosted and upgraded existing applications by directing multiple, high-value IT projects across the site from start to completion while staying within time constraints. ☛ I improved professional capabilities of site employees on Qualityze, Empower3, Labware LIMS, Office 365, and Microsoft Teams through providing training and coaching. ☛ I communicated with key users to collect business requests and trained the same key users on efficient implementation and usage of application. ☛ I increased customer satisfaction by evaluating client business requirements, identifying gaps, and meeting and surpassing customer needs. ☛ I enhanced knowledge of site employees by designing courses on Office 365, Microsoft Teams, Empower3, and Labware LIMS.
Service Delivery Manager, Report Developer, Applications Manager
BayerService Delivery Manager, Report Developer, Applications Manager
Oct. 2014 - Sep. 2019Cleveland, TennesseeNOTE: this is the same location I have been at since 2005 - the site has been bought out several times In this job role, I used Microsoft Access and Crystal Reports alongside both Oracle 8i and 9i databases to prepare reports. Upgraded stand-alone laboratory instruments by coordinating with CFR 21 Part 11 remediation team. I facilitated with laboratories in Cleveland and Memphis, which run LCS (Lan Chromatography System), as well as modified and upheld Visual Basic code of LCS (Lan Chromatography System). The following are highlights of the value I brought to Schering: ☛ I switched laboratory software; Agilent ChemStation with Waters Empower and existing company scientific database with Labware LIMS in close collaboration with team of analysts and developers. ☛ I supported multiple systems, such as assisting users of eStar Customer Complaint system, CAVIAR adverse events system, JMP application, and SOLAR system, and maintained all systems. ☛ I enabled Human Resources department in managing departmental operations smoothly and making smart decisions by preparing and submitting reports for JD Edwards system. ☛ I took the Citrix version of software online by cooperating with manufacturer of new eStar program. ☛ I attained optimal outcomes by planning and executing GXP systems’ SOPs and Protocols.
Lead Analyst, Applications
MerckLead Analyst, Applications
Apr. 2009 - Oct. 2014Cleveland, TNNOTE: this is the same location I have been at since 2005 - the site has been bought out several times In this job role, I used Microsoft Access and Crystal Reports alongside both Oracle 8i and 9i databases to prepare reports. Upgraded stand-alone laboratory instruments by coordinating with CFR 21 Part 11 remediation team. I facilitated with laboratories in Cleveland and Memphis, which run LCS (Lan Chromatography System), as well as modified and upheld Visual Basic code of LCS (Lan Chromatography System). The following are highlights of the value I brought to Schering: ☛ I switched laboratory software; Agilent ChemStation with Waters Empower and existing company scientific database with Labware LIMS in close collaboration with team of analysts and developers. ☛ I supported multiple systems, such as assisting users of eStar Customer Complaint system, CAVIAR adverse events system, JMP application, and SOLAR system, and maintained all systems. ☛ I enabled Human Resources department in managing departmental operations smoothly and making smart decisions by preparing and submitting reports for JD Edwards system. ☛ I took the Citrix version of software online by cooperating with manufacturer of new eStar program. ☛ I attained optimal outcomes by planning and executing GXP systems’ SOPs and Protocols.
Lead Analyst
Schering-Plough Healthcare Products, Inc.Lead Analyst
Apr. 2005 - Apr. 2009Cleveland, TennesseeNOTE: this is the same location I have been at since 2005 - the site has been bought out several times In this job role, I used Microsoft Access and Crystal Reports alongside both Oracle 8i and 9i databases to prepare reports. Upgraded stand-alone laboratory instruments by coordinating with CFR 21 Part 11 remediation team. I facilitated with laboratories in Cleveland and Memphis, which run LCS (Lan Chromatography System), as well as modified and upheld Visual Basic code of LCS (Lan Chromatography System). The following are highlights of the value I brought to Schering: ☛ I switched laboratory software; Agilent ChemStation with Waters Empower and existing company scientific database with Labware LIMS in close collaboration with team of analysts and developers. ☛ I supported multiple systems, such as assisting users of eStar Customer Complaint system, CAVIAR adverse events system, JMP application, and SOLAR system, and maintained all systems. ☛ I enabled Human Resources department in managing departmental operations smoothly and making smart decisions by preparing and submitting reports for JD Edwards system. ☛ I took the Citrix version of software online by cooperating with manufacturer of new eStar program. ☛ I attained optimal outcomes by planning and executing GXP systems’ SOPs and Protocols.
Project Management Consultant
Schering-Plough Research InstituteProject Management Consultant
Apr. 2003 - Mar. 2005Memphis, TN
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