Vladmir Cruz - Diretor de TI, MIR Tecnología LTDA

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Work Background

Universidade Santa CecíliaGerente de TI

Oct. 2024Santos, São Paulo, Brasil

FIAPPost Grad Coordinator

Jan. 2021 - May. 2024São Paulo, BrazilResponsible for coordinating the Postgraduate program at FIAP, specifically working on courses in architecture and system development in JAVA and DEV Foundations. Academic management ensuring the excellence and relevance of the programs, defining the curricula, selecting and supervising teachers and content creators. Ensuring that the teaching materials and methodologies are aligned with the latest trends and market demands. Constant interaction with faculty, including five teachers and over 10 content creators, is crucial to maintain teaching quality, providing feedback, guidance, and the necessary support to enable them to perform their duties effectively, promoting a dynamic and innovative learning environment for students. Interaction with students and other stakeholders, ensuring that their educational experiences are enriching and aligned with their career expectations and goals. Implementation of feedback mechanisms to constantly improve the courses and manage administrative issues related to the programs. Effective coordination between the different actors involved in the courses is essential, ensuring that educational objectives are achieved, contributing to the professional development of students and the recognition and reputation of FIAP's postgraduate programs in the market. Charged with preparing and teaching classes that cover both fundamental principles and the latest trends in Software Engineering and Data Engineering, ensuring that the content is relevant, up-to-date, and aligned with market demands, with a primary focus on Cloud technologies (AWS, Azure, and GCP). Also acting as a mentor and advisor to students in their professional and academic development, which includes supervising projects, theses, and research in the field.

Graded - The American School of São PauloIT Director

Apr. 2019 - Jan. 2025São Paulo Area, BrazilResponsible for the creation and management of IT strategic plans, aligning corporate strategic vision with technology projects, generating a 5-year plan for system implementations and improvements, infrastructure, and equipment. Managing the IT budget plan, optimizing the use of CAPEX and OPEX through contract reviews and reassessment of IT tools and equipment. Extensive involvement in the implementation of IT governance, review and creation of processes, indicators, and policies, implementing best IT management practices (ITIL and COBIT), Project Management (PMI and SCRUM), mapping and optimizing processes, implementing KPIs and control panels for more efficient communications to stakeholders. Management of the ERP (Protheus) reimplementation, creation of system architecture and infrastructure for the Hybrid environment (On-Premises and Cloud). Migrating systems and solutions to the cloud (AWS), ensuring security, performance, and scalability in solutions. Implementation of the system migration and integration plan and data quality, entirely based on the cloud (AWS) and Outsystems. Responsible for the implementation, governance, and operation of the data team, providing dashboards to educational and administrative teams. Skill in implementing the online environment, external portals (corporate, admissions, e-commerce, and educational) and Intranet. Member of the data privacy committee, implementing and maintaining actions and processes related to the implementation and operation of the LGPD (General Data Protection Law).

GJP Hotels & ResortsIT Manager

Mar. 2018 - Sep. 2018São Paulo Area, BrazilResponsible for managing and ensuring the company's IT infrastructure and strategic systems, providing continuous support, security, and technological innovation across all locations. Supervision of hospitality and administrative applications and 28 support analysts distributed across 12 distinct locations. Strategic IT planning, project management, and supervision of daily operations, ensuring that IT policies and procedures are followed across all locations. Direct leadership of the teams responsible for system implementation and maintenance, hotel and administrative operations, ensuring they are optimized, secure, and aligned with industry best practices. Alignment between supervisors and their respective teams, ensuring that all IT issues are resolved quickly and efficiently. Creation of the IT Strategic Plan, executing the plan to optimize operations and innovations within the group. Management, architecture, and implementation of the Cloud Plan, where key systems, including portals and customer-facing applications, as well as back-office applications, were migrated to the cloud, becoming more secure and scalable. Creation of the architecture and implementation of the Business Intelligence platform in the Cloud (Azure), using Azure Data Factory, Data Pipelines, SQL Server, and Power BI to bring transparency to current operations of Hotels and Restaurants, and forecasts for financial areas, to better control costs and allocations. Participation in the reimplementation of the ERP (Protheus), mapping business processes to optimize usage in Back Office areas (Finance, Accounting, HR, and Hospitality), improving operations with a reduction of manual work and entry errors, and decreasing the monthly closing time (from 7 to 3 days). Budgetary and contractual management, optimizing financial resources (CAPEX and OPEX) and reviewing contracts and changing suppliers. Support, outsourcing the remote and local service team, transforming the operation into 24x7.

Grupo Rio QuenteIT Manager

Sep. 2016 - Mar. 2018Rio Quente, Goiás, BrazilResponsible for the management, creation, and implementation of the strategic IT plan, aligning corporate strategic vision with technology projects, leading to improvements in systems, infrastructure, and equipment. Acting as the main link between IT and Business Areas, serving as a partner to the departments for better use of existing IT resources and implementing new solutions to improve business, automating tasks, creating integration pipelines, and providing IT tool training for all 3200 employees. Managing a team of 46 people. Budget management that optimized IT OPEX by 32%, renegotiating contracts and cutting unnecessary costs. Creation of the IT Governance area, adopting best practices (PMI, ITIL, COBIT), creating and optimizing corporate processes, procedures, and policies, and reporting to the business areas through reports and control panels. Optimizing data centers, implementing, ensuring total redundancy of systems and links, establishing disaster recovery plans, hybrid backups (on-premises and in the cloud), and fire detection and suppression systems. Complete migration of local Email and file systems to the cloud, migrating locally hosted applications to Microsoft Azure and integrating with Office 365. Re-architected the ERP (CM Systems - TOTVS's hospitality module), developing new functionalities to optimize Front Office operations through automation of Check-In and Check-Out routines, and integrating the Web Portal with the PMS system (reservations and extras). Reimplementing the park control system to reduce access control time, decreasing the waiting time in queues from 35 to 15 minutes on average. Strong involvement in the implementation and integration of banking operations (accounts payable, accounts receivable) with partners (VANs, acquirers, card operators, banks), Payroll, and the BI System (QLIK) in Finance and implementation of the first version of the group's mobile app focused on customer experience.

Emerson Industrial AutomationIT Manager

Oct. 2014 - Sep. 2016Barueri - SP

Sidel do Brasil LTDAIT Manager

Jul. 2012 - Oct. 2014Itapecerica da Serra - SP

BASFApplications Project Manager

Nov. 2008 - Jun. 2012São Paulo

Waters Technologies do Brasil LTDASenior IT Analyst

Oct. 2006 - Nov. 2008Barueri- IT Coordination for the Brazilian Branch office. - IT Architect, developing solutions to all Customer laboratory environment. - Oracle Database Administrator for all the installed platforms. - Business Analyst, including new customers research, new markets.

ArcelorMittal SistemasSupport Analyst

Mar. 2004 - Oct. 2006Belo HorizonteSupport Analyst, supporting Windows Domain Platforms, Exchange based mail systems. Web Server administrator (IIS, Apache). Database Administrator (Oracle, MSSQL)