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Work Background
GlobalLogicTraining Quality Assurance Lead
Aug. 2024- Worked with a diverse and dynamic team to orient and train new hires for a Fortune 5 client’s large-scale AI development project. - With my team, developed and refined a training curriculum for new hires that provided foundational skills and equipped them to perform basic job functions. - Enhanced training infrastructure through development of Forms-based quizzes and improved tracking of new hire progress. - Streamlined training process to decrease time and improve knowledge retention, thus reducing non-billable hours for new hires by preparing them for production more efficiently. - Implemented training quality assurance program including both pre-and post-training assessments, as well as process improvements that brought the initial passing rate from 75% in Q3 to 95% in Q4.
GlobalLogicAnalyst Content Engineering
May. 2024 - Jul. 2024On behalf of GlobalLogic with their Client, a Fortune Tech 10 company working in Research, Artificial Intelligence, Machine Learning, Generative Text Models and Natural Language Processing - Delivered different project data at the highest possible quality standard in a timely fashion.
- Quickly learned new project requirements and delivered to desired productivity and accuracy levels.
- Communicated and participated on project forums/meetings
- Optimized existing processes, and provided ongoing feedback on tools and processes.
- Interpreted customer feedback, monitored satisfaction and helped drive programs to improve numbers
- Understood and applied project/stakeholder requirements
- Generated project analysis reports as needed in a timely fashion
- Adapted and executed swift changes to project policies
Austin Independent School DistrictTeacher
Jul. 2018 - May. 2023Austin, Texas AreaTaught 10th and 11th grade social studies including AP World History, on-level World History and state-tested US History. Created and executed lessons in person and virtually. Used an online Learning Management System (Canvas) to support in-person and facilitate virtual learning. Worked with team members to plan and execute lessons and units. Taught students to write complex historically accurate responses to college level prompts in AP World History. Edited and proofread countless student essays with an eye towards improvement. Wrote my own content as necessary.
Pittsburg Unified School DistrictHigh School History Teacher
Jul. 2015 - Jun. 2018
Gail Anderson & AssociatesTechnology Consultant
May. 2014 - Aug. 2015Novato, CaliforniaTechnical assistance and guidance, social media profile set up, website updates
NEXMAPCommunications and Social Media Coordinator
Jan. 2014 - Nov. 2014San Francisco Bay AreaContract work for a non-profit involving website updates and social media coordination.
Cost Plus World MarketSales Associate
Oct. 2013 - Aug. 2014Davis. CACashier, shelf stock, helping customers.
Left Coast Press, Inc.Social Media Marketing Intern
Jul. 2013 - Sep. 2013Walnut Creek, CASocial Media research and marketing planning.
ArtRise ProjectsSocial Media Intern
Jul. 2013 - Sep. 2013San Francisco Bay AreaSocial Media research and recommendations for the Pew Center for Arts and Heritage under the guidance of ArtRise Projects.
Miller Law GroupMarketing Assistant
Nov. 2011 - Mar. 2013San Francisco Bay AreaI worked with the marketing team and assist in projects from RFP's to webinars and mailings. I have done small design projects and helped organize databases. I was involved with drafting the firms first social media marketing strategy.
Miller Law GroupOffice Assistant
Jun. 2008 - Dec. 2011General office help. Includes photocopies, printing,
binder making, internet search, transcription and fact checking
The ExploratoriumExplainer
May. 2006 - Aug. 2006Helping visitors and giving demonstrations about museum content
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