EYSenior Consultant, Agile and Product Management
Sep. 2022London, England, United KingdomLead Business Analyst
Implemented a Train Scheduling Solution (ATTUne) to handle the creation of train plans, shifts, network model data, and train schedules.
● Engaged 20+ stakeholders to capture user stories and acceptance criteria, aligning cross-functional teams and accelerating feature delivery while reducing rework.
● Achieved 100% test coverage by documenting comprehensive test cases mapped to user stories, enabling seamless UAT. Product Owner — Public Sector Client (Transportation)
Partnered with 30+ consultants to deliver data services enhancing road safety and connectivity, including APIs for real-time road closures, status updates, diversion routes, and roadside alerts.
● Facilitated 10+ workshops, interviews, and focus groups to elicit user needs; translated insights into 50+ user stories and acceptance criteria within an agile delivery framework. Microsoft Purview Business Analyst — Public Sector Client (Transportation)
Delivered comprehensive business analysis artefacts for Microsoft Purview Records Management and Data Lifecycle Management, enabling automated retention labelling and records disposal across 35,000+ SharePoint sites.
● Led 5 cross-functional discovery workshops to assess pain points, document current vs. target states, and shape the digital records management strategy.
● Developed a robust use case model incorporating 10+ scenarios and inputs from 20+ stakeholders to map solution-stakeholder interactions.
● Led end-to-end requirements gathering and analysis, consolidating feedback from 20+ stakeholders to align solution design with business needs and regulatory compliance. Data & Analytics Lead — Consumer Goods Company
Led data analysis for a supply chain strategy project, leveraging advanced Excel to model, visualise, and extract insights from cross-functional business data—improving tracking and optimisation of spend across manufacturing, logistics, and finance functions.