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Work Background
TransUnionSr. Director, Strategy & Transformation PMO
Sep. 2021Chicago, Illinois, United States• Led strategic initiatives, including offshore expansion of associates (NextGen), saving $100M, transitioning D2C
products to a third-party partner.
• Owned User Acceptance Testing (UAT), with a 5-person fixed bid contract team of Product Owners, for the
delivery of platform consolidation (bringing 5 disparate systems into 1) involving product, tech, the business,
legal/compliance/infosec, and other to sign off on the new platform.
• Spearheaded the successful planning and integration of Neustar acquisition (~1,400 associates), driving $100M
in run rate savings, exceeding initial projections by $5M. Collaborated with cross-functional teams (Sales,
Solutions, Tech, Data & Analytics, Finance, HR, Ops, and Legal) to streamline processes, ensuring seamless
project execution and optimal resource utilization.
• Drove $100M in cost savings through strategic program management and cross-functional collaboration
through reducing redundant contracts, infrastructure and people (FTEs and contractors).
• Devised strategic Neustar Product Revenue business case for investment that would have yielded $48M in
Cross Sell and $89M in New Product Revenue.
• Developed TransUnion’s M&A Integration Playbook, streamlining the onboarding process and ensuring
consistency across new integrations, with a focus on creating scalable, product-oriented processes that
enhance value.
TransUnionTechnical Project Manager - Sr. Director Portfolio Management & Agile PMO
Sep. 2012 - Sep. 2021San Luis Obispo, California, United States• Directed the entire portfolio of projects for TUCI’s $500M revenue business (supporting consumers and
FinTech companies), prioritizing and executing high-impact product development initiatives using revenue
potential, maintenance needs, and consumer insights as guiding principles.
• Managed a team of 11 Agile Program/Project Managers (with another 6 or so matrixed internationally), acting
as TPM capacity across software, data, and platform initiatives.
• Championed strategic transition from Waterfall to Agile methodologies, using a consulting model; securing
$150K to train PMO, Product, and Tech teams on SAFe that enabled TUCI’s growth to $500M in revenue in 4
years, without adding significant staff.
• Elevated On-Time and Quality metrics by 80% through the development and implementation of rigorous
quality standards and governance frameworks, continuously improving PMO, Solutions, and Tech collaboration
processes.
• Owned cross-functional delivery of platform consolidations, collaborating with engineering leads to evaluate
tradeoffs for hosted site and API offerings, data architecture, and third-party integration strategies across
multiple legacy systems.
• Led product innovation through ideation exercise that created pitches for innovative ideas and multiple
hackathons, partnering with Cal Poly San Luis Obispo to create prototypes.
TransUnionQA Lead
Sep. 2008 - Sep. 2012San Luis Obispo, California, United States• Ensured the Software QA team understood the scope for the upcoming monthly release, had a plan to execute
the QA testing for that release, executed that plan and signed off on the release as needed before it went out.
• This included coaching the QA Analysts as well as cross functional interactions with Product and Engineering.
Family Care Network, Inc.Technology & Facilities Manager
Dec. 2004 - Sep. 2008
IntelBusiness Process Project Manager
Nov. 2001 - May. 2003
ZiatechTechnology Manager
May. 1998 - Nov. 2001
Nestle USABusiness Systems Analyst
Feb. 1992 - May. 1998
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