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Work Background
Wio BankCompliance Onboarding Specialist
Dec. 2022 - Feb. 2025Abu Dhabi, Abu Dhabi Emirate, United Arab EmiratesConducted daily screening of customers, transactions and other relevant data against global sanctions list(e.g. OFAC,UN,EU) to identify potential matches.
Investigated potential sanctions hits to determine if further action is required ,at L3 level.
Prepared accurate and timely Suspicious Activity Reports (SARs) and Suspicious Transaction Reports (STRs) to regulatory authorities.
Conducted in-depth investigations into suspicious transactions, including reviewing account activity, customer information and external data sources.
Maintained up-to-date knowledge of sanctions regulations and updates, through Compliance specialized training.
Conducted comprehensive EDD checks on new and existing customers, ensuring compliance with applicable laws, regulations, and internal policies.
Generated periodic reports on compliance activities, including key indicators and metrics.
Conducted in-depth investigations into high-risk customers, including Politically Exposed Persons(PEPs),and high-net-worth individuals.
Implemented bank-wide the Compliance Training program, which included the Compliance mandatory AML& CFT trainings, as per CBUAE requirements.
Performed Quality Assurance on EDD reviews and onboarding processes.
Maintained updated on relevant regulatory changes and industry best practices.
Collaborated with cross-functional teams to identify process inefficiencies and propose enhancements to streamline onboarding procedures while maintaining compliance.
Wio UAECompliance and Risk Assistant
Feb. 2021 - Jan. 2023Abu Dhabi, United Arab EmiratesProfessional representative of Head of Compliance and Chief Risk Officer to executive clients, partners and investors.
Maintaining databases and Jira Project Management Tool to ensure projects and updates are tracked as per the company's goals.
Coordinating and scheduling meetings, appointments and tasks for multiple senior executives,with good control of Microsoft Outlook,Microsoft Teams and Office tools.
Coordinating with all administrative team members, human resources and all relevant departments as required per projects.
Maintaining smooth business operations by planning and organising meetings and conferences, including conference calls.
Detailing accurate meeting minutes, collating and distributing to meeting attendees within the earliest timeframe.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Etihad AirwaysFlight Attendant
Nov. 2013 - Dec. 2020Abu Dhabi, United Arab Emirates- providing excellent customer service to passengers while ensuring their comfort and safety throughout the flight
- trained to deal with security and emergency situations which may arise
- administering first aid to passengers if needed
- carrying out pre-flight and post-flight duties,including checking the safety equipment and security checks,ensuring cleanliness of the aircraft
- ensuring safety standards are maintained in passenger cabin,galley and other relevant areas at all times
- executing and coordinating all cabin safety and emergency procedures specified in the company manuals
- delivering 5* service in all zones - Economy Class and Premium Zones- according to the company standards
CarpatairFlight Attendant
Aug. 2011 - Mar. 2012Constanţa, Romania-attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight (crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board);
-carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board;
-welcoming passengers on board and directing them to their seats; -informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
-passenger/customer care with meticulous attention to safety;
-solving complaints and enquiries from passengers;
-providing the best customer service possible;
-constant collaboration with the other cabin crew members for a standard flight;
-updating the senior cabin crew member and flight deck members at any time on standard procedures and all situations required;
-skills gained:customer care/safety,first aid,sales,galley management,care of passengers with special needs
Blue AirFlight Attendant
Feb. 2010 - Nov. 2010Bucharest, Bucharest, Romania-attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight (crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board);
-carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board;
-welcoming passengers on board and directing them to their seats; -informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
-ensuring safety and comfort for passengers;
-selling meals and refreshments;
-updating the senior cabin crew,flight deck members and other cabin crew members at any time on standard procedures and all situations required; -first aid if required;
-good maintenance of the toilets and the cabin during the flight;
Deloitte Central EuropeAdministrative Assistant
Jul. 2008 - Dec. 2009Bucharest, Bucharest, Romania- Liasing with every department through emails and
phonecalls
- Providing administrative support to staff members
- Maintaining calendars,planning meetings
-Booking drivers for different assigments in the company's interest
-Receiving,registering and distributing correspondence to every department
-Constant collaboration with the courier
companies,keeping track of all correspondence sent and received
-Assisting office staff with various administrative matters.
-Screened and verified visitors for identification credentials and purpose of visit to maintain
security of personnel and office environment.
- Interacted with vendors, contractors and professional services personnel to receive orders,
direct activities and communicate management instruction.
-Monitored premises security, screened visitors, updated logs and issued passes.
- Scheduled office meetings and client appointments -Prepared, compiled and filed documents as well as reports presented to various parties.
Heritage RestaurantHostess
Jan. 2008 - Jun. 2008Bucharest, Romania-Corresponded with clients via email, telephone or post.
-Kept reception area clean and neat to give visitors a positive impression of the company.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped
outgoing items daily.
- Greeted visitors, assessed needs and directed them to appropriate personnel.
- Drawing up booking schedule sheets,making invoices
- Dealing with enquiries and complaints in a proactive manner in person/over the phone
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