Natural Resources Defense Council (NRDC)Lead Membership Specialist
Jan. 2002 - Jan. 2015New York, NYManaging Sustainer program: processing new pledges/changes; coordinating with outside consultation companies; Managing Telemarketing program: monitoring call quality and gift processing. Customer Service: helping Members with account inquiries; updating records.- Blackbaud/PIDI Managing Honorary or Gift Membership contributions: processing gifts and acknowledgments. Coordinating Annual Report and Board Ballot Specialties: Customer Service, Organizational Skills, Speed and Precision, Donor Direct, Convio