Expert AlliesSenior Product Owner
Dec. 2022 - Jan. 2025Bulgaria● Drive product ownership, define product vision, and lead feature and backlog prioritization aligned with stakeholder requirements and strategic goals
● Conduct stakeholder workshops and interviews to collect detailed requirements and clarify business objectives
● Perform comprehensive gap and SWOT analyses, clearly defining current ('As-is') and future ('To-be') states to support strategic decisions
● Create and manage high-level product specifications and detailed design documentation
● Analyze existing technical specifications and software architecture to identify enhancement opportunities
● Maintain structured backlogs, including epics and user stories for mobile (Android/iOS) and web applications, ensuring clarity and consistency
● Facilitate Agile sprint planning and backlog refinement across cross-functional teams
● Act as the primary liaison for developers and QA teams, addressing queries and clarifying requirements to streamline project delivery
● Lead business analysis efforts on the EPoS Hospitality System, a comprehensive solution designed to centralize operational control, streamline business processes, and optimize guest experiences
● Support product lifecycle management and strategy aimed at maximizing revenue, reducing operational costs, and enhancing customer satisfaction within the hospitality sector
● Delivered the only team release on schedule among 12 project teams, later entrusted to support lagging teams and prepare 9 months’ worth of user stories before departure