SAS interior modulesHead of IT
Jun. 2023Bratislava, Slovakia• Manage IT personnel on-site concerning objectives and results, assuring that each has a job description and a semi-annual individual review.
• Elaborate and track the IT budget of the Site, issuing or validating all the related IT purchases.
• Provide IT support agreed by site in SLA with IT Operations: track the consistent performance of the system, ensure its functionality and direct its day to day utilization and upkeep.
• Give the technical 1st and 2nd level support to the users, assuming the resolution of all kind of IT incidents reported by the users via internal ticketing system.
• Ensure the application of Group standards, especially concerning hardware, software, security policies, software licenses control, inventory, etc.
• Define and apply IT procedures specific to the site, validated by site management
• With the validation of Competence Centers, carry out the following tasks:
• Collect and address site requests done by STRATOS: Cooperate on
implementation both new projects for local applications and infrastructures and
improvements in the existing Information Systems, to ensure the right evolution.
• Supervise if exists an ownership of the System by the LAR (Local Application
Responsible).
• Co-ordinate training to LAR