Pappas Restaurants, Inc.Dining Room Manager
Jun. 2011 - Sep. 2019Houston, Texas Area- Interviewing, Hiring, Reference Checks, New Hire Orientations
- Oversees the Training and Development of Entry Level Staff - Oversees Cross Training
- Coordination and Execution of Daily, Quarterly and Bi-Annual Staff Meetings - Ensure Excellent Service is Provided by All Staff Members
- Maintains Valid TABC, ServSafe and Equipment Certifications - Follow Up Daily with Guest Relations Issues - Labor Cost Management - LBW Inventory and Ordering
- LBW Cost Management - Identify Possible Management Candidates - Training and Development of Jr. Managers - Host Schedule - Bar Schedule - Server Schedule