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Work Background
AppleEnterprise System Engineer
Sep. 2013 - Jun. 2024San Francisco, CaliforniaResponsible for solving technical and business problems with Apple’s Carrier partners to ensure success for both Apple and its customers. Provided both technical pre-sales and consultation to ensure Apple’s Carrier partners were prepared to deliver best-in-class Apple practices and solutions for B2B customers at scale, with the goal of transforming the way people work. Deeply understand the Carrier business (Verizon, AT&T, T-Mobile) and their technical ambitions, and be the trusted advisor to enhance sales revenue and ensure customer happiness. Remove technical barriers and friction points, and improve customer readiness for Apple’s platforms. Additionally, provide technical mentorship and enablement to thousands of Carrier B2B sellers and technical teams in the US along with their B2B customers. Operate as an extension of the Carrier sales teams focused on the architecture, validation, implementation, and sustainment of Apple devices within the Carrier customer base.
AppleSystems Engineer
Jun. 2008 - Aug. 2013
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