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Work Background
Ancient City ExpressPresident
Feb. 2025United StatesAncient City Express falls under The FaciliSource Group providing domestic services, specializing in fast, reliable courier and on-demand delivery services tailored to your needs. We make sure your packages arrive safely and on time, every time. Whether important documents or life-saving medical supplies, choose us for convenience and peace of mind in every delivery!
Triad Service SolutionsSenior Vice President Operations
Oct. 2024 - Jan. 2025Littleton, Colorado, United StatesA full-service facilities maintenance company focused on high standards and quality relationships. Triad has everything it takes to make your facility clean, safe, and healthy: professional labor, reliable equipment, skilled repair technicians, fleets of trucks, and more. We also use the latest technology to drive-down the costs of maintaining your facility!
HES Facilities ManagementSenior Vice President Operations
Jul. 2023 - Apr. 2024United States
HES Facilities ManagementVice President Operations
May. 2022 - Jul. 2023United States
HES Facilities ManagementSenior Regional Manager
May. 2020 - May. 2022Jacksonville, Florida, United StatesHES was founded on the principle of building the best facility services company in America for education clients, our employees, and our shareholders. Our purpose is to partner with education to provide the schools and colleges we serve, clean, attractive, and safe environments for learning. HES provides excellent quality at a fair price, which results in a best-in-class facilities services program. Our values include: *Serving customers in such a way as to earn their ongoing respect, trust, and confidence *Treating customers, suppliers, peers, and employees with integrity and fairness *Being a good corporate citizen by contributing to the social and economic well-being of each community in which we operate *Aspiring to be the most respected company in our industry
Southern Management ServicesChief Compliance Officer
Sep. 2018 - May. 2020Greater Nashville Area, TNSouthern Management Services, LLC (SMS) is a privately-owned business, headquartered in Nashville, TN. The SMS management team has more than 100 combined years of experience in the janitorial and contract cleaning industry and we firmly believe that cleanliness aids in the scholarship and achievements for students within all educational facilities and learning environments.
LSI - Landscape Services Inc.Regional Manager
Jun. 2018 - Sep. 2018Greater Nashville Area, TNLSI’s Facility Services division facilitates multiple building maintenance services through one point of contact. We provide highly-qualified local and regional exterior services such as portfolio grounds management, parking lot maintenance, pressure washing, commercial window washing, gutter cleaning, and outdoor lighting repair. We streamline the maintenance process to provide a hassle-free experience while saving you money!
AE Riley, LLC.Chief Operating Officer
Aug. 2016 - Sep. 2017Phoenix, Arizona AreaAE Riley is a national executive recruiting and staffing firm, headquartered in Cave Creek, AZ. I was brought on board in a consulting role, working directly with the CEO and given oversight of day to day company operations and tasked with inputting innovative efficiencies for increased profitability and growth.
The FaciliSource GroupChief Executive Officer
Jun. 2016United States
GCA Services Group, Education DivisionSenior Vice President of Operations | Public Relations | Client Retention | Business Development
Jan. 2014 - Jan. 2016Greater Chicago AreaPromoted to drive growth of this leading national provider of quality facility services. Oversaw janitorial/custodial services, contamination control for cleanroom manufacturing, facilities maintenance and operations, grounds management, in-sourced production staffing and labor management. Directed 63 accounts in Midwest region with 6,000+ professionals and multimillion dollar P&L. Identified / negotiated / secured 11 new accounts; grew revenue by $16M while boosting profitability. Increased service quality by introducing smartphone quality monitoring and inspection tool. Reengineered facility management processes, vastly reducing non-billable overtime hours. Generated additional revenue by adding value-added maintenance and management services to existing accounts. Partnered with minority businesses, forging strong relationships to ensure seamless functionality at every facility.
GCA Services Group, Education DivisionSenior Regional Manager | Regional Vice President | Sales | Field Services | Client Experience
Jan. 2010 - Jan. 2014Greater Nashville Area, TNSelected to lead start-up of new account and drive growth of multiple long-term accounts across South Central US region. Led operations, quality, business development, facilities management and customer satisfaction. Directed 3,700 employees and P&L. Led start-up of facility management operations for hundreds of education clients, generating millions of dollars in revenue. Developed strategic roadmap to fuel growth, securing six new accounts. Developed / implemented professional development and mentoring opportunities, promoting 22% of team into new roles and reducing turnover.
GCA Services Group, Education DivisionRegional Manager Operations | Facilities Customer Satisfaction | Financial Management
Jan. 2008 - Jan. 2010Jacksonville, Florida AreaDirected facilities maintenance and operations of 23 education accounts. Led quality, safety, risk management and customer satisfaction. Directed 415 employees; managed budget. Transformed facility operations and increased customer satisfaction. Generated sustainable yearly revenue by supplementing multiple accounts with grounds management services. Drove competitive analysis to meet dynamic market conditions, successfully retaining 100% of accounts and preserving revenue. Reengineered quality control processes, improving delivery and quality consistency across all accounts. Increased service from a “C” to “A” grade.
GCA Services Group, Education DivisionAccount Manager | Education Facilities Customer Service Representative
Jan. 2007 - Jan. 2008Jacksonville, Florida AreaRecruited by former Navy colleague to build credibility with specific accounts and ensure delivery of high quality facility services. Led talent management, equipment utilization, training, and customer relations. Directed 158 employees; managed budget. Analyzed account services, rebuilt operations team and instituted technical training; built client trust and confidence, and increased customer satisfaction.
US NavyAT1 (AW/NAC) | Quality Assurance/Maintenance | Leading Petty Officer
Jan. 2003 - Jan. 2007Global locationsEnsured proper training, timely qualification and daily organization of Navy’s premier fleet logistics air carrier, VR-58. Acted as liaison for internal leadership and outside contractors related to production, alterations and preventive/corrective maintenance for fleet of B-737 aircraft. Led aviation program operations, maintenance safety, technician training, repair procedures, specifications, inspections and testing, including writing technical publication / instruction. Directed 172 maintenance technicians and flight crew members to a zero incident rate over 4,000 flight hours. Flew >147 missions in Afghanistan/Iraq and humanitarian rescue missions.
For duration of 11,000 flight hours, ensured 99.99% of missions flew on-time. Created quick check equipment safety tool, eliminating 100% of foreign object damage.
US NavyAviation Maintenance Technician | Logistics l Aircrew | Weight & Balance Loadmaster | CSAR
Jan. 1987 - Jan. 2007Global locationsFleet Logistics Support Worldwide Operations, 2003 - 2007
Staff Fleet Aircrew Flight/Ground Instructor, 1998 - 2003 Fleet Logistician/Load Master, 1996 -1998
HH-60H US Navy Special Warfare Operations / CSAR Crew Chief, 1991-1996
P-3 Aviation Maritime Patrol Squadron IFT / FCO, 1987-1991
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