REDDIT Project Manager I Product Owner
Feb. 2023 - Mar. 2024-Implemented project management methodologies to successfully oversee the development and launch of a new administration panel in our Saasplatform, resulting in a 30% increase in user satisfaction.
-Developed and executed a targeted email campaign that delivered personalized summaries of users' last month's results and a report with their market insights, resulting in a 6% increase in open rate.
-Ensured that the development of every new feature is backed by user data, and if not, designed experiments to test usability.
-Implemented a comprehensive training program for all employees, resulting in increase in overall knowledge and understanding of new features and updates, 40% decrease in reported bugs and improved communication with clients.
-Coordinated the team's transformation into a fully cross-functional and self-managing to provide greater opportunities for independent problem-solving and improved efficiency and efficacy.
-Used Google analytics and hotjar to monitor movement and increase user traffic.
-Coordinated project work, including conducting of scrum events.
-Managed the product backlog.
-Carried out technical onboarding for new employees.