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Work Background
H&MStore Manager
May. 2022Limassol (Lemesos), CyprusDuties include:
- Achieving sales and profit goals by analyzing store KPIs and taking actions to maximize results.
- Deliver an excellent customer service to increase sales
- Establish a great team through recruitment, training and development
- Ensure the best performance of the store team through development plans, feedback and leading by example
- Ensure a safe working environment through following legal regulations as well as health and safety and security guidlines
H&MDepartment Manager
May. 2021 - May. 2022Limassol (Lemesos), Cyprus
Ermes Department Stores PlcSales Manager (Debenhams Olympia department store)
Jan. 2014 - May. 2021Limassol, CyprusCurrent duties include: - Reporting to and assisting the Store Manager
- Acting Store Manager when needed
- Maximizing selling opportunities
- Maintaining visual excellence at all times
- Event and promotion planning
- Ensuring operational excellence
- Monitoring and improving operational KPIs
- Budget coordination and planning
- Leading, developing and inspiring a sales team of 40
- Providing feedback and training staff to be able to deliver the best customer experience possible
- Looking after emotional wellbeing and health of all staff
- Dealing with customer queries and ensuring customer satisfaction at all times
DanatCon HR LimitedMarketing Assistant
May. 2012 - Aug. 2012Limassol, CyprusMy duties included the creation of company brochures, social media coordination, assisting with promotional activities and provided administrative support to the marketing manager
Penta Marketing Art LtdMarketing and PR Internee
Feb. 2012 - May. 2012Nicosia, CyprusMy duties included the creation of sales and marketing material, draft and distribute press releases, assisting in ad creation and placement, event planning and social media coordination.
Ergo Home GroupMarketing and HR trainee
May. 2011 - Aug. 2011Nicosia, CyprusMy duties included coordinating the marketing budget, organizing and planning marketing and PR events, conducted new season's catalogue, contacted performance management and personnel appraisals and organized staff's training courses.
DebenhamsSales Assistant
Jan. 2003 - Dec. 2006Limassol, Cyprus
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