Dawn Davis-Reid - Professional Development Expert | Document Management, Reid Ready®

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Work Background

Bristol Myers SquibbAssociate Director

Nov. 2019 - Oct. 2023Lawrenceville, New JerseyStrategic Development and Oversight: Spearheaded the professional development portfolio for over 33,000 employees across 11 markets, achieving a 35% increase in leader readiness and skill alignment with business objectives. Coached contributors, managers, and teams on tailored training programs enhancing performance and leadership capabilities while ensuring regulatory and quality compliance. Leadership in CoEx Strategy Implementation: Led the implementation of the CoEx strategy within Quality, Operations, and Governance, supporting GxP people management and process changes. Developed and delivered CoEx training for over 32 business units, impacting 100 teams and driving a 40% improvement in process efficiency and collaboration, all in alignment with regulatory compliance requirements. Collaborative Process Improvement: Partnered with Executive Leadership and Global Process Owners to identify and address behaviors impeding accountability and leadership modeling. Customized CoEx approaches resulted in a 30% increase in team effectiveness and process improvement, adhering to cGxP, CFR21, and ICH guidelines. Workshops and Training Excellence: Created and facilitated workshops at three sites, fostering a CoEx mindset and improving procedural documentation and accountability. Delivered 70 training events and completed five business unit integrations, enhancing 50% of 92 processes by the fourth quarter of 2021, while maintaining regulatory compliance. Innovative Messaging and Material Development: Developed impactful CoEx messaging, training materials, and metrics reporting tools, leveraging 2021 lessons, trends, and research data. Collaborated with Global Capabilities Leadership to create an enterprise-wide program that is scalable across businesses and focused on critical thinking and process improvement, ensuring alignment with industry regulations.

International Coaching Federation - Philadelphia ChapterICF Philadelphia 2019-2021 Board / Vice President

Jul. 2019 - Jul. 2021Greater Philadelphia AreaStrategic Program Oversight and Leadership: Collaborated with the president to oversee and align the chapter's program initiatives and goals, leveraging strategic thinking and leadership development to ensure successful execution and alignment with organizational objectives. Community Outreach and Relationship Building: Served as the board representative for Community Outreach, utilizing relationship management and cultural awareness to spearhead initiatives that fostered community engagement and impact. Innovative Program Development and Execution: Initiated and developed the Ignite program, providing pro bono coaching to nonprofit organizations in the region. Applied program development and strategic planning skills to enhance leadership capabilities and organizational effectiveness. Team Leadership and Development: Supervised and led a team of three committee members, employing talent development and training facilitation to drive the successful implementation of the Cultural Sensitivity Coaching program for the CEAD initiative. DEI Strategy and Implementation: Acted as the DEI liaison and consultant, establishing the initial DEI strategy and support for membership. Utilized diversity and inclusion expertise to promote equity and inclusion within the organization. ICW Committee Leadership and Event Planning: Chaired the ICW committee, developing and executing programming events over two years. Led a team of 15 committee members, applying project management and change management skills to achieve strategic objectives.

Reid Ready® Life Coaching, LLCPrincipal Empowerment & Inclusion Coach, Accessor & Facilitator | CEO & Founder

May. 2014Clementon, NJDesigned Empowerment-Focused Curriculums: Developed and delivered transformative programs for Fortune 500 companies, emphasizing leadership empowerment, cultural intelligence, and team engagement, resulting in a 30% increase in team productivity. Strategic Partnerships with Industry Leaders: Collaborated with Better Up, Maven, Modern Health, DJA, and Mind Strategies to coach Executive and Senior Leaders, enhancing leadership capabilities and boosting employee motivation by 20%. Consistently scoring 4.9/5 or 9.5/10 depending on leadership capabilities development, coaching effectiveness, and facilitation metrics. ICF Level 1 Accredited Training: Administered Learning Management Systems for asynchronous courses and facilitated accredited virtual sessions, training and mentoring over 100 coaches to achieve ICF Level 1 credentials, setting a benchmark in coaching excellence. Innovative Virtual Learning: Managed virtual learning platforms, engaging up to 50 participants per session with cutting-edge coaching techniques and personalized mentoring, leading to a 40% improvement in participant satisfaction.

New England CollegeAdjunct Professor

Sep. 2012 - Sep. 2016New HampshireGlobal Student Engagement and Facilitation: Engaged over 500 international online students in dynamic and thought-provoking discussions, leveraging cognitive-behavioral coaching techniques to facilitate and achieve course learning outcomes in psychology and human development, resulting in a 20% increase in student engagement. Virtual Learning Management and Interaction: Utilized a virtual LMS to interact with students on discussion boards, guiding discussions strategically towards achieving course objectives and fostering an inclusive learning environment, contributing to a 15% improvement in course completion rates. Assessment and Feedback Excellence: Reviewed and graded student submissions, providing timely and substantive feedback that empowered students to enhance their understanding and performance, leading to a 25% increase in student satisfaction scores. Student Success Coaching: Coached struggling students towards academic success, employing personalized mentoring and empowerment strategies to build confidence and improve outcomes, achieving a 30% reduction in dropout rates. Resourceful Learning Enhancement: Offered additional resources and supplemental materials to enrich the learning experience, supporting diverse learning styles and promoting continuous improvement, resulting in a 10% increase in overall course grades.

Camden County CollegeAdjunct Professor

Sep. 2012 - May. 2014Blackwood, NJComprehensive Psychology Instruction: Delivered lectures on the history and field of psychology, presenting current research and theoretical frameworks on key concepts in behavioral science. Developed a detailed syllabus and weekly lesson plans to facilitate optimal understanding and engagement with course content. Interactive Learning and Technology Integration: Guided students through in-class experiments and discussions, utilizing SMART technology to enhance learning outcomes and engagement. Maintained a dynamic classroom environment for up to 30 students, fostering a collaborative and inclusive learning atmosphere. Innovative Teaching Methods: Employed cutting-edge teaching techniques to present complex psychological theories and research, ensuring students gained a deep and practical understanding of the material.

Temple UniversityAdjunct Professor - Social Cognition

Aug. 2011 - May. 2012Greater Philadelphia AreaInnovative Curriculum Development: Lectured on behavioral and social sciences, focusing on social cognition, attribution theory, and mental heuristics. Developed a comprehensive syllabus and weekly lesson plans, facilitating optimal understanding and engagement with course content. Pioneered the first successful hybrid curriculum for Social Cognition, enhancing learning outcomes by 30%. Technology-Enhanced Learning: Held virtual, collaborative sessions with up to 50 students, leveraging technology to deepen understanding and engagement. Selected and curated text and materials to align with curriculum goals and student needs. Personalized Student Coaching and Advisement: Provided one-on-one coaching during office hours, offering advocacy and career or academic advisement. Assisted students in analyzing research data from psychology-based articles and journals, implementing APA guidelines for scholarly writing. Advanced Learning Platforms and Tools: Expertly utilized Blackboard and Wimba Classroom to construct weekly lessons and course requirements. Created a virtual platform for student networking and communication, increasing student interaction by 25%. Used Banner as the ERP management system and extensively worked with MS Office applications to create student handouts and lecture materials. Cost-Effective Educational Innovation: Secured a $50K grant to develop, implement, and monitor an alternative open-source textbook program, reducing student costs and increasing accessibility to learning resources.

inVentiv Clinical SolutionsConsultant - Regulatory Training

Apr. 2009 - Jul. 2010Pfizer - Collegeville, PAStrategic Needs Analysis and Training Development: Conducted comprehensive needs analysis to identify target audiences and training requirements, ensuring alignment with organizational goals and regulatory standards, including cGxP, CFR21, and ICH compliance. Efficient Training Logistics Management: Managed logistics for both online and onsite training sessions, generating detailed course syllabi and managing all training correspondences to ensure seamless execution. Collaborative Program Development: Partnered with leadership teams across multidisciplinary therapeutic areas to design training programs that met FDA regulatory requirements, enhancing compliance and operational efficiency. Global Training Delivery and Facilitation: Successfully delivered training topics internationally, coordinating across various time zones using advanced virtual technologies. Engaged diverse audiences ranging from 10 to 2,600 participants, ensuring effective knowledge transfer and engagement. Comprehensive Training Coordination: Coordinated and co-facilitated regulatory courses, Lean Six Sigma training, and best practice workshops, maintaining and tracking all training activities to ensure continuous improvement and effectiveness. Regulatory Compliance Expertise: Leveraged extensive experience with cGxP, CFR21, and ICH compliance to ensure all training programs adhered to industry standards and best practices. Personalized Training Engagement: Facilitated one-on-one training activities, providing tailored support and guidance to meet individual learning needs and enhance skill development.

PTI Training & Talent ConsultingTraining & Coaching Consultant

Apr. 2002 - Jan. 2005Clementon, NJExpert Coaching and Development Solutions: Leveraged subject matter expertise in business and career coaching, professional development, and software training to support small and mid-sized clients with training projects that enhanced business operations and facilitated employee transitions. Delivered executive coaching to managers and corporate leaders, enabling them to exceed business objectives and enhance leadership capabilities. Personal Branding and Career Advancement: Assisted job seekers and workers in transition to improve personal branding, empowering them to achieve career goals and navigate professional changes with confidence. Comprehensive Training Delivery: Provided resume writing services, soft skills training, and professional development workshops both on-site and virtually, utilizing web-based technology to engage audiences ranging from 20 to 100 participants. Ensured training was impactful and aligned with client needs, fostering growth and development.

Wilentz, Goldman & SpitzerCorporate Trainer

Feb. 2000 - Apr. 2004Woodbridge, NJSelected by a firm Partner to speak at the American Trial Lawyers Association convention. Presented topic on using Outlook 2000 in a Legal Environment for 200 attorneys. Also provided software training for over 400 users on Microsoft Office applications, DocsOpen and Trial Manager. Provided training and support for the Toxic Tort management system after system conversion. Used TutorPro to develop CBT and online course content. Proficiently worked with HotDocs, T3, Summation, DocsOpen, Stylizer, MS Office and TutorPro.

Unlimited Access Computer SchoolDirector of Academic Services & Sr. Trainer

Nov. 1996 - Feb. 2000Linden, NJLeadership in Training and Development: As Lead Instructor, delivered platform training on MS Office applications to over 500 students annually, enhancing their technical proficiency and professional skills. Conducted comprehensive professional development and soft skills training, assessing and tracking student progress through exams and projects. Developed the New Instructor Guide for Platform Training, mentoring new instructors to effectively teach the Office Professional Curriculum. Director of Job Placement Services: Promoted to Director in October 1999, where I serviced at-risk adults, welfare-to-work participants, unemployed, and mildly challenged adults. Achieved a job placement rate of 96% and maintained over 90% job retention for placed students after 12 months, utilizing proven job coaching and mentoring techniques to ensure job readiness and successful employment placement. Career Development and Mentorship: Facilitated career seminars for groups ranging from 10 to 100 participants, guiding students in determining career objectives and achieving goals. Sourced employment opportunities and coordinated interviews with prospective employers, helping students develop impactful resumes and cover letters that secured employment. Innovative Career Events: Solely organized and managed in-house career fairs and seminars with guest speakers, providing students with valuable networking opportunities and insights into various career paths.

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