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Work Background
SwapProduct Manager
Aug. 2024- Currently leading the Cards, Partnerships and SaaS Teams
RobbysonProduct Management Consultant
Nov. 2023 - May. 2024Guided the structuring of Robbyson's first Product Team from scratch as a consultant
GalleyProduct Manager
Jul. 2022 - Jul. 2024San Diego, California, United States- Galley is a B2B SaaS web app that reduces waste and increases efficiency for the food industry
- Improved customer operational efficiency by 66% through the development of an intelligent food Production Planner product from concept to launch.
- Increased upsell revenue by 15% by implementing a Go-to-Market strategy for the new Production Planner and Invoice Management modules
- Spearheaded the development and launch of an Invoice Management System on the US market
AllowMeProduct Manager
Aug. 2021 - Jul. 2022Recife, Pernambuco, Brazil- Allowme is a SaaS platform that protects the digital identities of banks, fintech, digital wallets, and eCommerce users
- Protected the digital identity of 30 million users by preventing almost US$ 100 million loss by fraud attempts in 2021. - Developed a facial biometric application through the product's entire life cycle, now used by top banks and fintechs in Latam. - Directly contributed to a 4x growth in year-over-year revenue by collaborating with cross-functional teams to redesign the in-app customer experience.
- Led the development of the company's primary fraud prevention analytics product, which was instrumental in its acquisition.
AllowMe – Intelligence by TempestAssociate Product Manager
May. 2021 - Aug. 2021Recife, Pernambuco, Brazil- Successfully increased fraud detection by 40% by leveraging data-driven business insights and enhancing legacy software.
- Established a powerful product analytics dashboard using SQL to monitor KPIs, guide prioritization efforts and roadmap creation
- Defined the product roadmap, and led dozens of customer interviews and product presentations with major banks in Latam.
PropiCo-Founder & CPO
Sep. 2020 - Mar. 2021São Paulo, Brazil- Co-founded a SaaS startup that reduced real estate purchase diligence costs by 80%.
- Secured 2 acceleration programs and was awarded as 2nd most promising startup.
LinkanaOperations Analyst
Sep. 2019 - Dec. 2019São Paulo Area, BrazilLinkana (YC W20) is a B2B SaaS that provides a procurement tool that automates and simplifies the registration, approval, and qualification processes of suppliers. - Helped secure YC funding by reorganizing customer success, clarifying processes, and boosting customer satisfaction.
- Achieved zero customer turnover by expertly handling client communication, introducing enhanced user interfaces, and devising new processes.
- Increased customer satisfaction by 22% through active collection of user insights and feedback to support product development.
IncogniaQuality Assurance Analyst
Jun. 2018 - Jul. 2019Recife, Pernambuco, Brazil- In Loco (sold to Magazine Luiza) was a startup that provided location-based ads and digital identity protection.
- Boosted data accuracy by 60% through a complete overhaul of the testing process.
- Hired, trained and led a team of 9 analysts that drastically increased the software quality by testing and monitoring new features.
IncogniaCustomer Success Analyst
Jan. 2018 - Jun. 2018Recife, Pernambuco, Brazil- Effectively managed client accounts that generated over $1 million in monthly revenue.
- Drove a 20% growth in revenue from upsells by building relationships with enterprise customers.
IncogniaProduct Performance Analyst
Aug. 2017 - Dec. 2017Recife Area, Brazil- Directly contributed to a 30% increase in annual revenue by analyzing and optimizing ad performance.
- Built the foundation for data-driven decisions within the team by developing multiple dashboards using Tableau.
- Achieved over 33% savings in customer costs by implementing geolocated ads efficiently, customizing them based on user behavior and ads inventory.
FreelancerSocial Media Marketing Manager
Jan. 2017 - Jan. 2018- Provided strategic social media consulting that more than doubled online sales for liberal professionals.
CNPqResearcher
Jun. 2014 - Sep. 2015Edinburgh, United Kingdom- Conducted research on engineering project decision-making processes, mapping over a hundred decisions that caused 360 million pounds in extra expenses and highlighting how they could be avoided.
Projetec - Projetos Técnicos Ltda.Civil Engineering Intern
Nov. 2013 - Jun. 2014Recife e Região, Brasil- Coordinated 140+ service providers within the construction site of a major public hospital.
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